Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi Mert, I want to have two columns layout for my portfolio on mobile. Can I define a custom CSS to make it work? Best, Sandy
Hi there, I still really like using your themes, thanks for the good work! There should really be an option to remove the (re-?)surfacing Theme Credits in the Footer, though. I've read...
Hi, Theme and bundled plugins are not successfully updating. If I manually updated them via FTP, can I simply download, unzip and overwrite the theme and plugin folders with FTP to update...
Hi, i wonder how risky it is to update to v2 because i haven't done for a longer time my current version is reframe plus V1.4 Thanks a lot Mathias
Hi, I've imported the demo content but the demo does not match 100% with the demo on you site, as it does not install the menu or the some of the options...
Hello Merd, I have a problem with the gallery thumbs, they are no longer displayed correctly, the tumbs are cut off and now only the upper row of thumbs can be seen...
Hi Mert, is it possible to have the mobile menu on the right side? Best, Sandy
Hi Mert, with which Plugin can I create Twitter Feeds from four or more users? Shown like a carousel.. Best, Sandy
Hi Mert, I want to have the mobile menu on desktop. Do I have to write a custom css, or how can I do that? Best, Sandy
Hi, I got the Reframe Plus theme from you in november and have built up one of my sites with that, so glad and so easy to work fronted with the WP...
Hello ! First of all, great theme ! Is it possible to display all the images in black and white on the blog page, and to display the true colors when cursor...
Hey Mert, Is there way to create a main home page with three portfolio categories, and three sub portfolio pages? My site is PenPaperPixel.com. So what I want is on the home...
Is there any way to turn off Excerpt/full content all together in the Single Column - Standard Blog Listing layout for Blogs? Also, is there a way to move the title on...
I have the portfolio page set as the home page. In the browser tab, it shows my website instead of the Title of the page. I have no SEO settings on. I...
Regardless of the height and width whether I am embedding a video from Vimeo or Youtube or uploading and insert one in to the portfolio, when in single column on a portfolio...
Hello, When I embed a Vimeo file, the thumbnail displays a thin black line on the lefthand side. This line doesn't appear when the file is displayed bigger. Can the line be...
Is there a way to have the thumbnail text (that shows the title and the category) on the Portfolio project thumbnail be on by default? Thanks
Hello, I'm trying to make the same moving effect as your live demo of your "reframe plus" template, when clicking in different specific creative fields of the portfolio section: the sliding effect...
Hi, A client of mine is reporting that from time to time (on a page embedded via Visual Composer) the selected slider gets unselected and therefor is not showing up and needs...
I want to add WPML language selector in the menu shown in dropdown selector between the languages. Currently when I add it in the menu, it only shows the first language and...
Hi, I have been looking through questions, but found no answer to this: I wish to make font size bigger in captions for images! Also the alternativ text that shows when images...
Hi, Is it possible to display sidebar widgets on single posts? I can't seem to find it as an option. Thanks. Mike.
Hi, I am trying to learn to use this new theme, Reframe Plus. I can't figure out why one should use portfolio projects instead of just pages to show my different kinds...
Dear Mert, nearly finished making this website and grateful for all your help. however strangely the custom css for individual posts has stopped working. You can see this on pages http://www.patternfactory.co.uk/cc2017/about/ and...
Dear Mert, when viewed on an 27inch imac screen the site does not fill the full window on the category thumbnail pages for example http://www.patternfactory.co.uk/cc2017/homescategory/homes/ when the browser window is full screen...
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