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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Reframe Plus
WordPress theme support questions

  • reframe plus video size

    Regardless of the height and width whether I am embedding a video from Vimeo or Youtube or uploading and insert one in to the portfolio, when in single column on a portfolio...

    Setup / InstallationJan 25th, 2018
  • vimeo embed-black line

    Hello, When I embed a Vimeo file, the thumbnail displays a thin black line on the lefthand side. This line doesn't appear when the file is displayed bigger. Can the line be...

    Setup / InstallationJan 18th, 2018
  • Thumbnail Hover text

    Is there a way to have the thumbnail text (that shows the title and the category) on the Portfolio project thumbnail be on by default? Thanks

    Setup / InstallationJan 17th, 2018
  • portfolio effect field

    Hello, I'm trying to make the same moving effect as your live demo of your "reframe plus" template, when clicking in different specific creative fields of the portfolio section: the sliding effect...

    Setup / InstallationJan 11th, 2018
  • Select slider gets unselected

    Hi, A client of mine is reporting that from time to time (on a page embedded via Visual Composer) the selected slider gets unselected and therefor is not showing up and needs...

    Setup / InstallationJan 11th, 2018
  • Language Dropdown selector in Menu

    I want to add WPML language selector in the menu shown in dropdown selector between the languages. Currently when I add it in the menu, it only shows the first language and...

    Setup / InstallationJan 8th, 2018
  • Changing font size and colour in captions and alt. text for images

    Hi, I have been looking through questions, but found no answer to this: I wish to make font size bigger in captions for images! Also the alternativ text that shows when images...

    Setup / InstallationDec 29th, 2017
  • blog sidebar widget

    Hi, Is it possible to display sidebar widgets on single posts? I can't seem to find it as an option. Thanks. Mike.

    Setup / InstallationDec 10th, 2017
  • Use pages or portfolio

    Hi, I am trying to learn to use this new theme, Reframe Plus. I can't figure out why one should use portfolio projects instead of just pages to show my different kinds...

    Setup / InstallationDec 10th, 2017
  • custom css for individual posts has stoped working

    Dear Mert, nearly finished making this website and grateful for all your help. however strangely the custom css for individual posts has stopped working. You can see this on pages http://www.patternfactory.co.uk/cc2017/about/ and...

    Setup / InstallationDec 5th, 2017
  • fit thumbnails on category page so responsive to full imac screen.

    Dear Mert, when viewed on an 27inch imac screen the site does not fill the full window on the category thumbnail pages for example http://www.patternfactory.co.uk/cc2017/homescategory/homes/ when the browser window is full screen...

    Setup / InstallationNov 28th, 2017
  • individual padding

    Hi Mert With Grid Layout Templates, I would like to use smaller padding than 0.5 percent. How can I set an individual padding (e. g. 0.3; custom CSS)? Thanks for your help....

    Setup / InstallationNov 28th, 2017
  • Setting up portfolio

    Hello folks, I am new to this lovely template but pretty clueless as to the best way to go about setting up a general portfolio page which will have categories of works...

    Setup / InstallationNov 28th, 2017
  • Media Library Plus and Northeme themes

    I’m using the Reframe Plus theme and want a more portfolio/gallery type of website. I’m looking for a folder structure addon for Wordpress, so I can organize photos into folders then put...

    Setup / InstallationNov 23rd, 2017
  • Image size

    Hi Mert If I do a blog post (single image) I can specify the size of the image (thumbnail, large, full) - where do I define these standards? And can I create...

    Setup / InstallationNov 23rd, 2017
  • Portfolio page elements order on mobile

    Hi, I previously asked this: "Is is possible to get the text area in a portfolio post (currently on the right), to remain on the right in desktop but to stack above...

    Setup / InstallationNov 23rd, 2017
  • Visual Composer doesn't work after updating license, theme and plugins

    Hi Mert, the visual composer doesn't work correctly after updating the theme and the plugins to the latest version. I also have done it by uploading directly on the ftp-server. Now the...

    Setup / InstallationNov 21st, 2017
  • Really confused as to how I use a video as a background

    Hi. I'd love to use a video as a background in my front page but after having tried several things and failed I really don't understand how to do it. Do you...

    Setup / InstallationNov 19th, 2017
  • flip the css code for category thumbnails so thumbnails overlay showing with title and show on hover

    Dear Mert, Another question about http://www.patternfactory.co.uk/cc2017/ Is it possible to flip the css and code for category thumbnails so when you open the category page the thumbnails are covered with the overlay...

    Setup / InstallationNov 16th, 2017
  • menu font size works on computer screen but doesnt fit on one line in ipad landscape

    Dear Mert, I have made a site using reframe on http://www.patternfactory.co.uk/cc2017/ the menu fits on one line on a computer screen, and changes to the 3 lines menu on phone and ipad...

    Setup / InstallationNov 16th, 2017
  • create a full screen width header bar which is a different color to the body using css?

    Dear Mert, another question for a site I am making. Draft copy on wwww.patternfactory.co.uk/cc2017/about/ I want the black header bar to continue across the full width of the screen and not stop...

    Setup / InstallationNov 16th, 2017
  • custom non linking links on a category so only shows the thumbnails

    Dear Mert, is it possible to break the links on a cateogy thumnail page so that it keeps the thumbnails but you cant click through to anything. Can we custom non linking...

    Setup / InstallationNov 16th, 2017
  • Website Issues

    Dear Mert, I hope you are well. I am working on the website based on Reframe Plus theme and would appreciate if you assist with the following; 1. How can I have...

    Setup / InstallationNov 14th, 2017
  • Logo size at iPad breakpoint

    Hi, I seem to be having problems with my logo size as it breaks for iPad sizes. Is there any way of making my logo smaller so it doesn't encroach on the...

    Setup / InstallationNov 13th, 2017
  • custom CSS for the gallery slides

    Dear Mert, thank a lot for the nice theme. I want to customize my gallery on a site. It would be very great, if I could set "no border", "no box shadow"...

    Setup / InstallationNov 13th, 2017

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