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WP THEMES Reframe Plus
WordPress theme support questions

  • Body Border - Can't hide it in shop page

    Hello, I've set the Body Border of some pages back to default (hidden). But somehow the Shop page doesn't follow... I need the body border to be hidden on this page too...

    Trouble using a theme featureFeb 11th, 2021
  • Edit Page Link Missing in WooCommerce Shop

    Hi Mert, I do not have an 'Edit Page' link in my admin bar on my WooCommerce shop page. I understand that may mean I do not have administrator access to that...

    Bug reportJan 30th, 2021
  • Space in the "works" page

    there is a big white space in the "works" page, above the actual thumbnails for works. Is that a glitch or is there a way of getting rid of this? Recently updated...

    Trouble using a theme featureJan 27th, 2021
  • Can't add new campaign

    Trying to add a new campaign - never had a problem before, but when we click on the "INSERT" button nothing happens. In fact when we click on other things like "UPLOAD"...

    Trouble using a theme featureJan 15th, 2021
  • Product Gallery images

    Inside any product page, there is the 1st product image showed 2 times in the Gallery thumbs (left side of the main image in every product). You can check it here: https://2deux.gr/product/moschino-warped-logo-nylon-windbreaker/

    Trouble using a theme featureJan 13th, 2021
  • Single Product Page Image does not show

    In "Theme Options >> Shop/Woocommerce >> Layout Tab >> Single Product Page" when I choose "Gallery" from Product Images, the main image does not show in the mobile version of my site....

    Trouble using a theme featureJan 7th, 2021
  • WordPress 5.6

    Hi Mert, I made an update for WordPress 5.6. The website was running ok but there was a problem with the main website, where I have slides with Slider Rev. As to...

    Bug reportDec 9th, 2020
  • WordPress 5.5.1 Breaks Site

    eran.co - broken after update - all themes and plugins are the latest version

    Bug reportOct 28th, 2020
  • Grid Animation/ Transition Not Working

    Hello The portfolio grid transition between categories isnt working for me despite the the Disable Grid animation being definitely turned off. Im sure this is an easy fix but id be grateful...

    Trouble using a theme featureOct 10th, 2020
  • Blurred images in woocommerce

    Hello, I'am trying to install a shop with Woocommerce plugin, but I have difficulties with my images: they appear blurred. I've read about checking their sizes in: WooCommerce > Settings > Products...

    OtherOct 9th, 2020
  • duplicate a slider (northeme-sliders)

    Hi! It would be very helpful if I could duplicate northeme-sliders, would that be a feature you could kindly add? Thanks, Matthias

    Trouble using a theme featureAug 28th, 2020
  • Hide Navigation Arrows not working

    Hi, I'm not sure why, but no matters what, the navigation arrows stay visible in the single product page. I did enable "Hide Navigation Arrows" in theme settings, but I can still...

    Trouble using a theme featureJul 24th, 2020
  • Video behaviour as project featured image

    Hi, I'm trying to make my home page lighter, but I really want to use a couple of .gif as featured images for some projects. I tried all the possible compression, but...

    Trouble using a theme featureJul 22nd, 2020
  • Cart background color

    Hello, how can I change the background color of the little basket drop down list? I checked in Northeme > Theme options > Skin & Colors... tried all sorts, but nothing I...

    Trouble using a theme featureJul 22nd, 2020
  • Product page issues

    Hello, I literally just renewed the licence and upgraded the Reframe + template on my website. I've got problems I didn't have before (v3.0) with the product page: 1) The main product...

    Bug reportJul 22nd, 2020
  • How to center portfolio project title on a page

    Right now I am using in the name of the portfolio project title to center it on the portfolio pages on my site above the roles and the team copy. I have...

    Bug reportJun 1st, 2020
  • Categories shop page

    Hi! I have configured my shopping page to show the categories with thumbnails. I would like to change the color of the thumbnails overlay and I can't find it in style.core.css. Can...

    Trouble using a theme featureMay 25th, 2020
  • Shop page

    Hi again! Is it possible to display the attributes of a product all the time? I would like to prevent the client from clicking to see the attributes. Sorry if my English...

    Trouble using a theme featureMay 21st, 2020
  • Reframe Plus Sticky Nav

    Hello, I would like to add a sticky header to my Reframe Plus Theme. Do you have any tipps on how to achieve that? Thanks, Simon

    OtherApr 12th, 2020
  • NO SCROLLING IN THE HOME

    I would like to know how to make the landing page with the nice slider feature but without any possible scrolling as the Original Demo site. Somehow this changed once I started...

    Trouble using a theme featureMar 23rd, 2020
  • Litespeed cache - CSS minify and async causing problems with full page display

    Hi Mert, just to let you know that Litespeed cache plugin causes problems with the following options active: - CSS minify - CSS async loading - Generate critical CSS in background. The...

    Bug reportMar 17th, 2020
  • Slider Mobile Formatting

    Hello, I have Reframe Plus, using the built-in background slider as my front page. It looks fine on desktop, but the images I have selected do not resize for mobile. When looking...

    Trouble using a theme featureFeb 14th, 2020
  • Product Word Excerpt seems not to work

    In the product gallery I hope to have an excerpt of the product description text on the gallery page. But either I can not find how this is done or? So, I...

    Trouble using a theme featureFeb 1st, 2020
  • About blog posts

    hi there in my site section Blog it is supposing to show only thumbnails on Blog, and I see a full post and I can't remove it. can you please help me...

    Bug reportJan 30th, 2020
  • Portfolio categories

    Hi I would like to exclude one category from portfolio page: http://www.dagopen.ee/en/portfolio/. Currently is is showing ALL categories, but I would like to exclude category "Spatial planning", since my client wants to...

    Trouble using a theme featureDec 6th, 2019

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