Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
I would like to have my images larger in mobile view. Is there a way to use a single column view of the gallery so that images appear stacked one on top...
Hi, I'm trying to line up the blog section with main content but I can't work out how this is done. I've added an image to show the problem. The magenta rules...
Hi Mert, Is there any way to control to some degree what products show up as 'Related Products' in Woocommerce within Reframe Plus? At the moment it seems to be entirely random...
Thanks again Mert, for your beautiful themes. I hope I can be clear. I am using the LightGallery for all my portfolio images on four sites. The image captions link to the...
Hi, There seems to be an issue with Yoast SEO and Reframe Plus. When the plugin is activated, single portfolio items cannot be edited, whether in visual or text mode. When the...
Hi, Despite the setting of the images is 275px x 206px, vertical thumbnails are not cropped at 206px by the theme. I give you also the link to see the problem, you...
Hi. Love your theme(s). I am muddling through set up of two sites, and everything (almost everything) is up and running. However when I use the search feature, the first item that...
Dear Support team, how can I add moseovers with the project titles to my gallery? I bought the Reframe Theme because I'd like my gallery look like the one on your demo...
Hi Mert, I recently updated to version 2.8.6 of Reframe Plus, however, the update process fails and delivers the following message: cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version. Update your Northeme...
Hi. It could be personal error, but I am having an impossible time trying to locate the elements I have supposedly saved, and I cannot find any info from Visual Composer other...
I used to create a contact page with a Northeme (About / Contact) template. Today on a new installation I figured out it disappeared.. How can I bring it back?
Hi, I have one problem with the thumbnail align. I have Masonry layout, if I insert a thumbnail that is smaller than recommended size, can I center it in the column? Because...
Dear Northeme Support Team I just got to you as I'm really working on my website and already quite happy with my website. I really appreciate the template and all the fast...
Hi How are you? I'm just filling in my new content in the awesome template. So far, so good, but as you can see, the small thumbnails stick to each other too...
Hi, I've got a problem with the arrows symbols of the interface, they turned to another symbol, like @ or ), on Chrome and Firefox. It seems that the problem appears after...
Dear People, How to remove the Powered by info from the footer? I tried all answers on this question from the previous posts, but nothing works. All posts are from 2015, so...
Hi there, I've talked to you guys about this issue before without really getting a solution on a fix. One of my clients is reporting that on post pages the chosen built...
hello, inserted tracking code for a heatmap via header and footer plugin it keeps on not being recognized what would be the best way to insert code in the header tag thank...
Google is reporting erros on this site - see screenshot https://imgur.com/a/MBi8CKt
Hi: I’d like to decrease the height of the header throughout the site, please advise. Thanks!
Hello: I am trying to create a full page slider that loops in the background and have so far been using Slider Revolution to accomplish this. It seems the only way I...
Hi there, Recently on my page where im using the 'Portfolio/ Blog grid' in Visual Composer mode I cannot search and select individual pages. The ones that were allready selected are not...
Hello there, I would like to reduce the height between my portfolio’s thumbnails, to reduce the blank space under the thumbnails titles : http://www.ateliernb.fr/florencebechet/portfolio/ Does anyone have a solution? Thanks!
Hi, I would like to disable google fonts in Reframe Plus, and serve them locally. Could you point out how to remove: https://fonts.googleapis.com/css?family=... Thanks, Jacob
Hi, stupid question; how can I count my visitors? Is there a way to implement google analytics? Thx M
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