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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Reframe Plus
WordPress theme support questions

  • Zoom in Lightbox

    Hello I just installed everything in terms of Reframe Portfolio Demo, works fine so far. Nevertheless, the Lightbox could work slightly better: I would like to load in a 4k image and...

    Setup / InstallationAug 5th, 2018
  • horizontal category filter will not display horizontally in some browsers

    Hi Mert The portfolio Category Filter (my art works page) should be displaying horizontal but is displaying as a dropdown (which does not look attractive as it is blue and white). When...

    Setup / InstallationJul 24th, 2018
  • captions line spacing mobile & tablet view

    Hi Mert Can you tell me how to reduce the line spacing on captions please. Captions are fine on PC, but on mobile and tablet there is too much space between lines...

    Setup / InstallationJul 20th, 2018
  • Make slider caption background darker & disable next and previous portfolio arrows above slider

    Hi Mert How can I make the Northeme slider captions background darker and also disable the next and previous portfolio project arrows above the slider (small arrows top right above slider). Thank...

    Setup / InstallationJul 20th, 2018
  • slider thumbnails now rectangular and fuzzy and overlap

    Hi Mert I'm using the Northeme theme slider. My thumbnails were displaying nicely under the slider - square, correct theme padding and good resolution. For some reason they are now rectangular and...

    OtherJul 5th, 2018
  • woocommerce product short description

    Hi, Not sure if you can help me with this one but here goes anyway. Using WooCommerce on a current site and on the Product pages the Product Short Description is not...

    Setup / InstallationJun 28th, 2018
  • Text with download CV link

    Hi Mert I know this should be simple but I cannot see how to put in text box a word link that when clicked would download my CV as a PDF document....

    Setup / InstallationJun 23rd, 2018
  • Northeme slider gallery thumbnails

    Hi, the thumbnail gallery under the Northeme slider is centered, how can I have the thumbnail gallery left and not centered? Also, I have increased the size of the slider thumbnails and...

    Setup / InstallationJun 21st, 2018
  • Memory limit isn't updating in theme

    Hi. In the requirements page I have memory limit set at 40M. I've already asked my hosting provider to allow for larger and they have set it at 128M. I have also...

    Setup / InstallationJun 14th, 2018
  • lightgallery styling

    hello, - how can i add a margin to lightgallery image (it is now touching the top and bottom of the window. - i there a way to deactivate the zoom effect...

    Setup / InstallationJun 6th, 2018
  • grid thumbnails to individual image galleries

    Hi, sorry I clicked resolved accidentally...I'm using a grid gallery as my main art works page. Each square thumbnail is evenly spaced, 6 thumbs per row. It looks good. When I click...

    Setup / InstallationJun 5th, 2018
  • Website name/logo and link colour

    Hi, my site logo is just my typed name – at top of the page with the menu. My site name is linked to home page ie click on it to get...

    Setup / InstallationJun 5th, 2018
  • slider image inheritance of alt text and caption from main Media image

    Hi - when creating a Slider of images, is it possible for these Slider images to inherit their alt text and caption data from Media ? Eg I have an image in...

    Setup / InstallationMay 24th, 2018
  • facebook sharing of project not including image or title

    Hi, With the built-in SEO enabled and no other SEO plugins activated, and the default built-in social sharing enabled and no other social sharing plugins activated, and the demo installed for this...

    Setup / InstallationMay 23rd, 2018
  • how to change the social media sharing icons on project pages

    Hi, I'd like to change the social media sharing icons used in project pages to be the more recognizable ones more commonly used (eg facebook - the white 'f' in a blue...

    Setup / InstallationMay 22nd, 2018
  • how to disable social media buttons under portfolio project image captions

    hi, Under a portfolio project page, I have some pictures. If a picture has a caption, then the social media buttons show up under the caption. How do I disable that behavior...

    Setup / InstallationMay 22nd, 2018
  • how to disable image zoom with white borders

    hi - under a portfolio project, if I click on an image, two overlapping images (instead of just one) are displayed : 1 - an image with a white border and an...

    OtherMay 22nd, 2018
  • How to change the portfolio title from "PORTFOLIO"

    Hi, Love the RF+ theme - really nice. I've created a menu item which points to the PORTFOLIO post type archive, and labelled it "Work". When I select this in a browser...

    Setup / InstallationMay 22nd, 2018
  • edit the theme

    Hi I want to know how to place a black background under the "Blur" text and turn the color of the text to white. This is the page I'm talking about:

    Setup / InstallationMay 8th, 2018
  • Gallery project page without sidebar

    Hello, I would like to ask if it was possible to remove the space on the right that goes with galleries. Sometimes it is handy for description but I wanted to make...

    Setup / InstallationMay 1st, 2018
  • background slider

    Hi I would like to know if is there a way to custom the bg slider images in order to prevent unwanted cut in mobile visualization. I mean: I have a bg...

    Setup / InstallationApr 23rd, 2018
  • remove recent articles

    Hi How can I remove recent articles, recent comment and Archive from the right of the portfolio page? Thanks

    Setup / InstallationApr 17th, 2018
  • display related post on mobile

    Hi Mert, thx a lot for the nice theme! The related posts are very nice, when they are displayed on bottom on a single page. It looks very nice for a picture...

    Setup / InstallationApr 1st, 2018
  • Mobile CSS

    Hi, How can I reduce the bottom padding of the logo on mobile only please? This is the CSS in question: @media only screen and (max-width: 767px) .topmargin { padding-top: 40px!important; padding-bottom:...

    Setup / InstallationMar 27th, 2018
  • Help! Wordpress is doing my head in :(

    Hi. I don't know if you can help me but I hope you can because I'm getting so fed up. I feel like working with Wordpress is like being a full time...

    Setup / InstallationMar 24th, 2018


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