Privacy Policy

Privacy Policy of northeme.com


Effective Date: 10/05/2025
Last Updated: 11/05/2025

Northeme ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website northeme.com, purchase our digital products, or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, billing address.
Account Credentials: Username, password.
Payment Information: Processed securely via third-party payment processors; we do not store your payment details.
Technical Data: IP address, browser type, operating system, referring URLs.
Usage Data: Information about how you use our website and services.
Support Interactions: Communications through our ticketing system.

2. How We Collect Your Information

We collect information in the following ways:
Direct Interactions: When you create an account, purchase products, or contact us.
Automated Technologies: As you navigate our website, we collect technical data using cookies and similar technologies.
Third Parties: We may receive data from analytics providers like Google Analytics.

3. How We Use Your Information

We use the collected information for various purposes, including:
To provide and manage your account.
To process transactions and deliver digital products.
To communicate with you, including responding to support tickets.
To analyze website usage and improve our services.
To comply with legal obligations.

4. Legal Bases for Processing (Under GDPR)

We process your personal data based on the following legal grounds:
Consent: When you have given clear consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate interests, provided your rights do not override these interests.

5. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
For detailed information about the cookies we use, please refer to our Cookie Policy.

6. Use of Google Analytics

We utilize Google Analytics to understand how visitors engage with our website. Google Analytics collects information such as your IP address, browser type, and pages visited. This data helps us analyze website traffic and improve our services.
To enhance privacy, we have implemented the following measures:
IP Anonymization: Configured Google Analytics to anonymize IP addresses.
Data Retention Controls: Set data retention periods to automatically delete user data after a specified time.
Consent Management: Obtain explicit consent before enabling Google Analytics cookies.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, visit Google's Privacy Policy.

7. Payment Processing

We offer paid products and services through our website. Payments are processed via third-party payment processors:
Stripe: View their Privacy Policy at https://stripe.com/privacy.
PayPal: View their Privacy Policy at https://www.paypal.com/privacy.
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies.

8. User Accounts

When you create an account on our website, we collect personal information such as your name, email address, and password. This information is used to manage your account, provide access to purchased digital products, and communicate with you regarding your account.

9. Support Ticket System

If you contact us through our support ticket system, we collect your name, email address, and any other information you provide. This data is used solely to address your inquiries and provide support.

10. Data Sharing and Disclosure

We may share your information with third parties in the following situations:
Service Providers: With third-party vendors who perform services on our behalf.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that appropriate safeguards are in place to protect your data when transferred internationally.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These measures include encryption, firewalls, and secure server facilities.

14. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:
Access: Request copies of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restrict Processing: Request restriction of processing your personal data.
Data Portability: Request transfer of your data to another organization.
Object: Object to the processing of your personal data.
To exercise any of these rights, please contact us at privacy@northeme.com.

HAVE A QUESTION?

If you have any further questions about our products, please contact us through pre-sales form.

Pre-Sales Form