Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi Mert, just to let you know that Litespeed cache plugin causes problems with the following options active: - CSS minify - CSS async loading - Generate critical CSS in background. The...
Hello, I have Reframe Plus, using the built-in background slider as my front page. It looks fine on desktop, but the images I have selected do not resize for mobile. When looking...
In the product gallery I hope to have an excerpt of the product description text on the gallery page. But either I can not find how this is done or? So, I...
hi there in my site section Blog it is supposing to show only thumbnails on Blog, and I see a full post and I can't remove it. can you please help me...
Hi I would like to exclude one category from portfolio page: http://www.dagopen.ee/en/portfolio/. Currently is is showing ALL categories, but I would like to exclude category "Spatial planning", since my client wants to...
Hi I've attached an image of my current portfolio page, before I add more images I'd like to make the page as 'clean' as possible, with no distractions. I can't work out...
Hello, Reframe with the new Version of WP is not Compatible with the Plug In Yoast SEO ... Can you fix it?
Hi Mert, How do I remove social media buttons from mobile menu? I would like them only to appear at the bottom of my page, which they are, but not under my...
Hi on single portfolio page, how can I change category tag color to lighter grey? Thanks a lot Krõõt
Hi Mert - I have a few more questions below. 1. For mobile layout, is it possible to 'post grid to single column' for one page (the home page), and not the...
Hi I am trying to translate portfolio items with WPML, but for some reason there are no images on translated version of portfolio item. Text is translated, but no images. How can...
Hi On mobile on portfolio page thumbnail title does not fit on thumbnail. Is it possible to make font size smaller on mobile view? Thanks Krõõt
Hi I would like to display portfolio categories on portfolio sidebar, but for some reason it displays post categories not portfolio categories. How can I fix it? Thanks Krõõt
Hi where can i find .htaccess file, to change max execution time? Thanks Krõõt
For some reason, the Portfolio Gird feature of WP Bakery Builder won't let me filter my portfolios by category. When I start typing, none of my Creative Fields are recognized. (I have...
I would like to have 2 different portfolio pages showing different projects (i.e. Old Work showing projects A, B and C, and New Work showing projects D, E and F) but I...
I can't figure out how to get portfolio grids (or any grid for that matter) to collapse with a shrinking viewport like in the Reframe + demo site: https://northeme.com/theme-live/reframe-plus For example, here...
Hello, your Theme Reframe Plus is amazing. But I want to disable lightbox in the single-page from my shop. It doesn't work, when I set the button on "Disable built-in slider /...
Although currently WPBakery Page Builder most recent version is 6.03 and my site has the 5.7 version, the theme is not detecting that there is a more recent version to update to...
Hi, I would like to put the "title" case of the additionnal custom field into italic instead of "strong". How can I do that? Thank you, best
With Gutenberg coming on the scene I'm confused about the best way to create the most basic page. I'd like to try using Gutenberg blocks to create it. I want to make...
I've upgrades the Theme Club this year. Do I need to use the new activation code for Reframe Plus to update my existing site to the latest version?
When I select "Choose an option" on a product, the product image auto-zoom, and I have to click again on it in order to get it back to normal image size. It...
Hello, I'm trying to use WPBakery Page Builder to create a gallery to put inside one of my Works. Not sure if this is something that is supposed to work, but here's...
Hello! Now that Guttenberg is in use, I can't seem to find a way to search up and identify specific short codes... this time for a contact form. I've scanned documentation and...
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