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WP THEMES Reframe Plus
WordPress theme support questions

  • Litespeed cache - CSS minify and async causing problems with full page display

    Hi Mert, just to let you know that Litespeed cache plugin causes problems with the following options active: - CSS minify - CSS async loading - Generate critical CSS in background. The...

    Bug reportMar 17th, 2020
  • Slider Mobile Formatting

    Hello, I have Reframe Plus, using the built-in background slider as my front page. It looks fine on desktop, but the images I have selected do not resize for mobile. When looking...

    Trouble using a theme featureFeb 14th, 2020
  • Product Word Excerpt seems not to work

    In the product gallery I hope to have an excerpt of the product description text on the gallery page. But either I can not find how this is done or? So, I...

    Trouble using a theme featureFeb 1st, 2020
  • About blog posts

    hi there in my site section Blog it is supposing to show only thumbnails on Blog, and I see a full post and I can't remove it. can you please help me...

    Bug reportJan 30th, 2020
  • Portfolio categories

    Hi I would like to exclude one category from portfolio page: Currently is is showing ALL categories, but I would like to exclude category "Spatial planning", since my client wants to...

    Trouble using a theme featureDec 6th, 2019
  • Simplifying Portfolio Page

    Hi I've attached an image of my current portfolio page, before I add more images I'd like to make the page as 'clean' as possible, with no distractions. I can't work out...

    OtherNov 26th, 2019
  • Not Compatible with the Plug In Yoast SEO

    Hello, Reframe with the new Version of WP is not Compatible with the Plug In Yoast SEO ... Can you fix it?

    Bug reportNov 15th, 2019
  • social media buttons

    Hi Mert, How do I remove social media buttons from mobile menu? I would like them only to appear at the bottom of my page, which they are, but not under my...

    Trouble using a theme featureOct 30th, 2019
  • category tags color

    Hi on single portfolio page, how can I change category tag color to lighter grey? Thanks a lot Krõõt

    OtherOct 21st, 2019
  • Formatting issues

    Hi Mert - I have a few more questions below. 1. For mobile layout, is it possible to 'post grid to single column' for one page (the home page), and not the...

    OtherOct 18th, 2019
  • Translating portfolio with WPML

    Hi I am trying to translate portfolio items with WPML, but for some reason there are no images on translated version of portfolio item. Text is translated, but no images. How can...

    Trouble using a theme featureOct 17th, 2019
  • Portfolio titel size

    Hi On mobile on portfolio page thumbnail title does not fit on thumbnail. Is it possible to make font size smaller on mobile view? Thanks Krõõt

    Trouble using a theme featureSep 22nd, 2019
  • Portfolio categories on sidebar

    Hi I would like to display portfolio categories on portfolio sidebar, but for some reason it displays post categories not portfolio categories. How can I fix it? Thanks Krõõt

    Trouble using a theme featureSep 15th, 2019
  • .htaccess file

    Hi where can i find .htaccess file, to change max execution time? Thanks Krõõt

    OtherAug 19th, 2019
  • Portfolio Grid block won't let me filter using portfolio categories

    For some reason, the Portfolio Gird feature of WP Bakery Builder won't let me filter my portfolios by category. When I start typing, none of my Creative Fields are recognized. (I have...

    Trouble using a theme featureAug 6th, 2019
  • 2 portfolio pages showing different projects / excluding category from portfolio page

    I would like to have 2 different portfolio pages showing different projects (i.e. Old Work showing projects A, B and C, and New Work showing projects D, E and F) but I...

    Setup / InstallationJul 21st, 2019
  • How to collapse portfolio grid

    I can't figure out how to get portfolio grids (or any grid for that matter) to collapse with a shrinking viewport like in the Reframe + demo site: For example, here...

    Trouble using a theme featureJul 3rd, 2019
  • Disable Lightbox

    Hello, your Theme Reframe Plus is amazing. But I want to disable lightbox in the single-page from my shop. It doesn't work, when I set the button on "Disable built-in slider /...

    Trouble using a theme featureJun 17th, 2019
  • Visual Composer / WPBakery Page Builder

    Although currently WPBakery Page Builder most recent version is 6.03 and my site has the 5.7 version, the theme is not detecting that there is a more recent version to update to...

    Setup / InstallationJun 11th, 2019
  • how to put "title" custom field in italic

    Hi, I would like to put the "title" case of the additionnal custom field into italic instead of "strong". How can I do that? Thank you, best

    Trouble using a theme featureJun 6th, 2019
  • Gutenberg and page templates

    With Gutenberg coming on the scene I'm confused about the best way to create the most basic page. I'd like to try using Gutenberg blocks to create it. I want to make...

    Trouble using a theme featureMay 1st, 2019
  • Updating theme

    I've upgrades the Theme Club this year. Do I need to use the new activation code for Reframe Plus to update my existing site to the latest version?

    Setup / InstallationApr 30th, 2019
  • Product Image auto-zoom when selecting product "Choose an option"

    When I select "Choose an option" on a product, the product image auto-zoom, and I have to click again on it in order to get it back to normal image size. It...

    Bug reportApr 26th, 2019
  • WPBakery Page Builder element inside Works

    Hello, I'm trying to use WPBakery Page Builder to create a gallery to put inside one of my Works. Not sure if this is something that is supposed to work, but here's...

    Trouble using a theme featureApr 25th, 2019
  • contact form shortcode

    Hello! Now that Guttenberg is in use, I can't seem to find a way to search up and identify specific short codes... this time for a contact form. I've scanned documentation and...

    Trouble using a theme featureApr 24th, 2019


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