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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi on single portfolio page, how can I change category tag color to lighter grey? Thanks a lot Krõõt
Hi Mert - I have a few more questions below. 1. For mobile layout, is it possible to 'post grid to single column' for one page (the home page), and not the...
Hi I am trying to translate portfolio items with WPML, but for some reason there are no images on translated version of portfolio item. Text is translated, but no images. How can...
Hi On mobile on portfolio page thumbnail title does not fit on thumbnail. Is it possible to make font size smaller on mobile view? Thanks Krõõt
Hi I would like to display portfolio categories on portfolio sidebar, but for some reason it displays post categories not portfolio categories. How can I fix it? Thanks Krõõt
Hi where can i find .htaccess file, to change max execution time? Thanks Krõõt
For some reason, the Portfolio Gird feature of WP Bakery Builder won't let me filter my portfolios by category. When I start typing, none of my Creative Fields are recognized. (I have...
I would like to have 2 different portfolio pages showing different projects (i.e. Old Work showing projects A, B and C, and New Work showing projects D, E and F) but I...
I can't figure out how to get portfolio grids (or any grid for that matter) to collapse with a shrinking viewport like in the Reframe + demo site: https://northeme.com/theme-live/reframe-plus For example, here...
Hello, your Theme Reframe Plus is amazing. But I want to disable lightbox in the single-page from my shop. It doesn't work, when I set the button on "Disable built-in slider /...
Although currently WPBakery Page Builder most recent version is 6.03 and my site has the 5.7 version, the theme is not detecting that there is a more recent version to update to...
Hi, I would like to put the "title" case of the additionnal custom field into italic instead of "strong". How can I do that? Thank you, best
With Gutenberg coming on the scene I'm confused about the best way to create the most basic page. I'd like to try using Gutenberg blocks to create it. I want to make...
I've upgrades the Theme Club this year. Do I need to use the new activation code for Reframe Plus to update my existing site to the latest version?
When I select "Choose an option" on a product, the product image auto-zoom, and I have to click again on it in order to get it back to normal image size. It...
Hello, I'm trying to use WPBakery Page Builder to create a gallery to put inside one of my Works. Not sure if this is something that is supposed to work, but here's...
Hello! Now that Guttenberg is in use, I can't seem to find a way to search up and identify specific short codes... this time for a contact form. I've scanned documentation and...
There is no Sharing Button for Instagram. Is it possible to setup one?
Hello, how can I edit the "page" that asks me for password? Also, is it possible to have a personalized page/message for each password-protected project? Thanks, Simone
Hello, on my menu there is "About me" and two sub-items, on the desktop version I can click on all three elements, but on the mobile version I can only access to...
Hi Mert. I am wondering if there is a way to "share" categories between different post types? I am currently in the process of switching some (or all) of my Blog posts...
Hello, how can I change the color of the Social Icons (only) that are under the left menu? Thanks, Simone
Hello, I'm trying to personalise the map on my Contacts page. How can I apply a different style? I have already installed the Snazzy Maps plugin, but it doesn't seem to work......
Hello, how can I make the logo go up (an disappear) when scrolling the page down, so that only the left menu is visible and remains visible (just like the old Reframe...
Hello, how can I set a specific/different hover effect (color, alignment, etc..) to a single thumbnail (or more than one)? Thanks, Simone
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