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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Reframe Plus
WordPress theme support questions

  • Video on regular slider not working

    Hi Mert, It looks like background slider is the only slider that actually plays video files as a slide. When trying the same files (MP4 OGV ect..) for the regular slider I...

    Bug reportJul 28th, 2015
  • Backend Saving Issues

    Having major issues with lag time / indefinite load times while trying to 'Save Changes' while editing backend features. Also having problems while editing posts. This happens on a range of pages,...

    OtherJul 27th, 2015
  • Problem with 3 one third columns - columns are not the same width

    Hello Mert, I am using Reframe Plus. On several pages I am using the shortcut for columns creating 3 one third columns next to each other. As long as these are filled...

    Trouble using a theme featureJul 24th, 2015
  • reframe plus backend menu not working

    Hello, I am working with Reframe Plus and since yesterday I have a big problem using the Northeme menue within wordpress. It doesn't show me any options. For example I go to...

    Trouble using a theme featureJul 24th, 2015
  • background image maintenance mode bug

    The background image in maintenance mode displays correct in the preview as fullscreen but at the frontend the image displays as 150 x 150 px tiles. Please fix as soon as possible!...

    Bug reportJul 23rd, 2015
  • Adding a text to category page

    Can i write a brief description to a category page over the appearing thumbnails?

    OtherJul 21st, 2015
  • translations

    Hi Mert, update always very helpful, thanks. With the upgrade of Reframe Plus you lose the translations made with the Plugin "Loco traslate", as you can do to keep the translations of...

    OtherJul 17th, 2015
  • Image size in posts to big

    Hello, the images in new posts are to big in Firefox Older Posts from Reframe Displaying correctly. Can i fix this Problem with custom CSS? Many thanks!

    Bug reportJul 16th, 2015
  • gallery thumbnails

    Hi Mert, Is it possible to remove the thumbnails beneath a gallery within a page?? I'm sure I'm just missing something. Thanks, Mathew (PS Great theme!)

    Trouble using a theme featureJul 15th, 2015
  • Test Reframe Plus

    Hi Mert, I upgraded to Reframe Plus, now I'm doing some tests, good work is really great work done, the dashboard is very easy and complete, congratulations. here is the link of...

    Bug reportJul 10th, 2015
  • Logo URL

    Though I remember there being an option in the old Reframe for specifying where the logo points, having trouble finding that setting in the new Reframe (Plus). Basically just want to point...

    Setup / InstallationJul 9th, 2015
  • Lightbox won't show Image Caption

    I set up a homepage slider with some pictures, all with image caption filled in. The captions are showing up in the homepage gallery-slider, but the not in the lightbox, where instead...

    Trouble using a theme featureJul 8th, 2015
  • reframe plus- menu hover, blog, and footer.

    Hello Mert, I Really enjoy using new reframe theme. Great work ! I came across few little things, would be great to get fixed. 1. When using reframe plus in Full Frame...

    Trouble using a theme featureJul 8th, 2015
  • Upgrading to Reframe Plus

    Reframe I purchased for my portfilo because it has unique features and minimalist, now the Demo Reframe Plus, I think it's changed a lot: - It eliminated the frame? - The navigation...

    OtherJul 8th, 2015
  • Upgrading to Reframe Plus when using a legacy Reframe Child Theme

    Hi there, If I upgrade to Reframe Plus, can I still use my old child theme from the paid version of Reframe? What is the easiest, most seamless way to upgrade without...

    OtherJul 7th, 2015


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