Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi there! Thanks again for your work on Reframe Plus. Two quick customization questions: 1. How can I remove the slider progress bar on the home page? I don't really like how...
Hi How do i inactivate the intro slider? /helena
Hi, i noticed when i want to remove a image from a created gallery, button save changes doesn't take action and i can't save it. Do you notice that? there's a solution...
Hi Mert, I would like to know how I can change all the link colors on my Webpage. On my Works Section (Arbeiten in german) I have purple in Safari and blue...
Hi Mert, great update very useful, I noticed a problem now, after upgrading, if I try to change a single project, I have the "edit project" but I edit the page, the...
Hi, I'm revamping my photo website using the Reframe Plus template. Works great! Easy and clear. Like it. Just a tiny question. Is it possible to ad Image captions in a gallery...
The tagline does not showing up, I want it beneath to logo but it isn't there at all. www.rainertaepper.com
I would like the portfolio thumbnails (featured images) to display in variable heights (same width), like the live preview of Reframe Plus. But I can't find any settings to adjust this. Could...
Hi Mert, I did some testing site online: http://www.damicographicstudio.it/photo/ It works very well on the desktop! but you phone / tablet (horizontally) problems with the gallery with the vertical images are cut...
Hi there, Thanks for the newly redone Reframe Plus theme! I had Reframe before, love the update. I was curious to see if you know of a way that I can use...
Do you have an XML file available for this theme? I would like to start using Reframe+ exactly like how the demo looks currently. Thanks in advance for you help.
Hello, I was hoping to keep my logo at the top of the page, rather than having it scroll down. It just doesn't look good floating above everything else. Is there an...
Hello I'm ready to launch my site but I can't find an a way to deactivate maintenance mode Thanks,
Hi I need to add a social media instagram button to reframe plus, how do I do this ? I saw in the FAQ that I can use my license code for...
Hi Mert, I have a problem, as I see thumbnail of works in the portfolio, on phone / tablet text "Excerpt", you should see in the thumbnail in "Overlay", but appears under...
Hi, i'm thinking if it's a posibility of exporting all single posts & categories from my old blog to new Custom Post with Northeme, to improve posts options. Can you throw some...
Hello, I'm testing my contact form: http://carlosalonsophoto.com/contacto/ And althouh it shows a response as if email had been sent, it is not. I have checked my spam folder and there is nothing...
Hi Mert, I was using plugin "loco-translate" with the child theme, everything worked well, now after updates does not work anymore, I have this message: "No string to translate found. The PO...
Hi, I upgraded to Reframe Plus and I am very happy with its features so far. Its release timing was also perfect on my end. My question is, should I use a...
I have been using reframe for long and appreciate its slider that can add URL links to images. Is this function missing in reframe plus? If it is the case please fix...
Hi Mert, It looks like background slider is the only slider that actually plays video files as a slide. When trying the same files (MP4 OGV ect..) for the regular slider I...
Having major issues with lag time / indefinite load times while trying to 'Save Changes' while editing backend features. Also having problems while editing posts. This happens on a range of pages,...
Hello Mert, I am using Reframe Plus. On several pages I am using the shortcut for columns creating 3 one third columns next to each other. As long as these are filled...
Hello, I am working with Reframe Plus and since yesterday I have a big problem using the Northeme menue within wordpress. It doesn't show me any options. For example I go to...
The background image in maintenance mode displays correct in the preview as fullscreen but at the frontend the image displays as 150 x 150 px tiles. Please fix as soon as possible!...
Theme support is only available for our premium themes.
Please sign in to access support forums and submit your queries.
LOGIN