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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Reframe Plus
WordPress theme support questions

  • slider image size

    Hi! I'd like to know how I can set a image size for slider so all the images appear the same size. Thanks.

    Setup / Installation
  • Site layout padding / Narrow option question

    Hello. Loving the Reframe Plus theme. Three quick questions - - How is the padding on the left margin of the whole site altered? Regardless of what template I use there seems...

    Setup / Installation
  • newsletter plugin

    Hi, I am looking for a smart newsletter plugin. Link is not dated anymore. Could you tell me one which will feet to Reframe Plus ? Thanks

    Setup / Installation
  • Multiple portfolios

    Hi, is is possible to have multiple portfolios in Reframe Plus? Or is it possible to adjust some code to make it possible? Thanks! :) Twan

    Setup / Installation
  • Custom project homepage

    Hi Mert, Sorry to ask such a simple question, I am having some difficulty finding out how to set an individual project page as my homepage. I have tried navigating to the...

    Setup / Installation
  • Full screen BG image on homepage only

    Hi, How can I get a full screen BG image on homepage only? Thanks

    Setup / Installation
  • breadcrumbs

    Hi, Breadcrumbs don't appear even if I activate it. Could you please help me? Thanks

    Setup / Installation
  • Northeme branding ? turn it off ?

    Hi Can I turn off the Northeme branding ? It makes the website look cheap and unprofessional by having branding. Theres this "Reframe Plus by Northeme. Powered", its even coming up in...

    Setup / Installation
  • Problems after update 1.2.1

    Hi Mert, Even with Ajax disabled, the problem remains. But now after update 1.2.1 is another problem: if you receive the first single project, the arrows do not have the name of...

    Setup / Installation
  • menu link not loading

    Helo, I am sorry, the problem with the menu still exists. The correct line for menu link is shown on the bottom of the browser, but it is not loading, only menu...

    Setup / Installation
  • Home page slider progress bar + changing title in browser

    Hi there! Thanks again for your work on Reframe Plus. Two quick customization questions: 1. How can I remove the slider progress bar on the home page? I don't really like how...

    Setup / Installation
  • inactivate intro slide

    Hi How do i inactivate the intro slider? /helena

    Setup / Installation

    Hi, i noticed when i want to remove a image from a created gallery, button save changes doesn't take action and i can't save it. Do you notice that? there's a solution...

    Setup / Installation
  • reframe change link color

    Hi Mert, I would like to know how I can change all the link colors on my Webpage. On my Works Section (Arbeiten in german) I have purple in Safari and blue...

    Setup / Installation
  • Problem after upgrading

    Hi Mert, great update very useful, I noticed a problem now, after upgrading, if I try to change a single project, I have the "edit project" but I edit the page, the...

    Setup / Installation
  • Caption Below Photos in Gallery?

    Hi, I'm revamping my photo website using the Reframe Plus template. Works great! Easy and clear. Like it. Just a tiny question. Is it possible to ad Image captions in a gallery...

    Setup / Installation
  • tagline not showing up

    The tagline does not showing up, I want it beneath to logo but it isn't there at all.

    Setup / Installation
  • Thumbnails are being cropped into same width and height.

    I would like the portfolio thumbnails (featured images) to display in variable heights (same width), like the live preview of Reframe Plus. But I can't find any settings to adjust this. Could...

    Setup / Installation
  • Problems with Gallery on Phone / Tablet

    Hi Mert, I did some testing site online: It works very well on the desktop! but you phone / tablet (horizontally) problems with the gallery with the vertical images are cut...

    Setup / Installation
  • Use two versions of logo?

    Hi there, Thanks for the newly redone Reframe Plus theme! I had Reframe before, love the update. I was curious to see if you know of a way that I can use...

    Setup / Installation
  • Sample Data

    Do you have an XML file available for this theme? I would like to start using Reframe+ exactly like how the demo looks currently. Thanks in advance for you help.

    Setup / Installation
  • Stop Logo From Scrolling Down With Page

    Hello, I was hoping to keep my logo at the top of the page, rather than having it scroll down. It just doesn't look good floating above everything else. Is there an...

    Setup / Installation
  • ready to launch site

    Hello I'm ready to launch my site but I can't find an a way to deactivate maintenance mode Thanks,

    Setup / Installation
  • Instagram ?

    Hi I need to add a social media instagram button to reframe plus, how do I do this ? I saw in the FAQ that I can use my license code for...

    Setup / Installation
  • Thumbnail in phone / tablet

    Hi Mert, I have a problem, as I see thumbnail of works in the portfolio, on phone / tablet text "Excerpt", you should see in the thumbnail in "Overlay", but appears under...



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