Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Do you have an XML file available for this theme? I would like to start using Reframe+ exactly like how the demo looks currently. Thanks in advance for you help.
Hello, I was hoping to keep my logo at the top of the page, rather than having it scroll down. It just doesn't look good floating above everything else. Is there an...
Hello I'm ready to launch my site but I can't find an a way to deactivate maintenance mode Thanks,
Hi I need to add a social media instagram button to reframe plus, how do I do this ? I saw in the FAQ that I can use my license code for...
Hi Mert, I have a problem, as I see thumbnail of works in the portfolio, on phone / tablet text "Excerpt", you should see in the thumbnail in "Overlay", but appears under...
Hi, i'm thinking if it's a posibility of exporting all single posts & categories from my old blog to new Custom Post with Northeme, to improve posts options. Can you throw some...
Hello, I'm testing my contact form: http://carlosalonsophoto.com/contacto/ And althouh it shows a response as if email had been sent, it is not. I have checked my spam folder and there is nothing...
Hi Mert, I was using plugin "loco-translate" with the child theme, everything worked well, now after updates does not work anymore, I have this message: "No string to translate found. The PO...
Hi, I upgraded to Reframe Plus and I am very happy with its features so far. Its release timing was also perfect on my end. My question is, should I use a...
I have been using reframe for long and appreciate its slider that can add URL links to images. Is this function missing in reframe plus? If it is the case please fix...
Hi Mert, It looks like background slider is the only slider that actually plays video files as a slide. When trying the same files (MP4 OGV ect..) for the regular slider I...
Having major issues with lag time / indefinite load times while trying to 'Save Changes' while editing backend features. Also having problems while editing posts. This happens on a range of pages,...
Hello Mert, I am using Reframe Plus. On several pages I am using the shortcut for columns creating 3 one third columns next to each other. As long as these are filled...
Hello, I am working with Reframe Plus and since yesterday I have a big problem using the Northeme menue within wordpress. It doesn't show me any options. For example I go to...
The background image in maintenance mode displays correct in the preview as fullscreen but at the frontend the image displays as 150 x 150 px tiles. Please fix as soon as possible!...
Can i write a brief description to a category page over the appearing thumbnails?
Hi Mert, update always very helpful, thanks. With the upgrade of Reframe Plus you lose the translations made with the Plugin "Loco traslate", as you can do to keep the translations of...
Hello, the images in new posts are to big in Firefox http://delettre.de/category/dies-und-das/ Older Posts from Reframe Displaying correctly. Can i fix this Problem with custom CSS? Many thanks!
Hi Mert, Is it possible to remove the thumbnails beneath a gallery within a page?? I'm sure I'm just missing something. Thanks, Mathew (PS Great theme!)
Hi Mert, I upgraded to Reframe Plus, now I'm doing some tests, good work is really great work done, the dashboard is very easy and complete, congratulations. here is the link of...
Though I remember there being an option in the old Reframe for specifying where the logo points, having trouble finding that setting in the new Reframe (Plus). Basically just want to point...
I set up a homepage slider with some pictures, all with image caption filled in. The captions are showing up in the homepage gallery-slider, but the not in the lightbox, where instead...
Hello Mert, I Really enjoy using new reframe theme. Great work ! I came across few little things, would be great to get fixed. 1. When using reframe plus in Full Frame...
Reframe I purchased for my portfilo because it has unique features and minimalist, now the Demo Reframe Plus, I think it's changed a lot: - It eliminated the frame? - The navigation...
Hi there, If I upgrade to Reframe Plus, can I still use my old child theme from the paid version of Reframe? What is the easiest, most seamless way to upgrade without...
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