Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi, I noticed an option on your demo where you can have portfolio layout with lightbox gallery, this is exactly what I am after. Could you tell me how to get that...
Hi, My question is so simple. How can I set the first image of background slider will change RANDOMLY on each access. I remember before this theme updated to "Reframe Plus" ,...
Hi Mert, having installed a clean version of the latest Wordpress release and Reframe Plus 2.0.2 excerpts of posts are no longer displayed although it is set in Blog Page Layout. Do...
Hello ^^ http://lomogoon.com/interaction-library In the gallery of the link When you click the GIF, Is there any way to be played?
Hi Mert, I can´t add images or videos to nor theme slider: after clicking on the according button nothing happens except e litte window on down left side saying: javascript: void (0)....
Hello Mert I prepared an homepage with the parallax introduction template using Visual Composer. But it isn't working on Firefox and Chrome. It did work fine on Safari. www.parqur.com/wp Is there something...
Hello- HTML tags of the search results are displayed, Please resolve to. http://lomogoon.com/?s=
The portfolio layout is not working after recent update. I'm seeing: .grid-item:nth-child(2n+1) {clear:left} in the header of the portfolio page (why is there css on the page at all?).. I tried to...
Hello Mert! First let me thank you for the swift reply and fix on the problem I previously reported. I've been trying to do a team Member page with the Northeme Team...
Hi Mert, after updating to Reframe Plus 2 my thumbnail linking on work post overview page is not working correctly. Clicking on a portfolio thumbnail links it to the image itself and...
Hi. For some reason, the portfolio and other galleries are not loading on initial load, but will load when you make a refresh of the page. The problem re occurs if you...
i installed reframeplus today and every thing was perfect ,as i tried to visit the website on my iphone : Nothing appear ,just blank. Could you help? thanking you in advance for...
I noticed that on any blog posts that have a slider the images are out of alignment with the top of each post. If you scroll through on some posts this is...
Hej Mert Congratulations for this recent release – this is huge! The update brought custom background images and logos per page. I highly appreciate that. But it raises two questions: 1) Can you...
Hi again, I've been making the migration and tweaks - have come up with a few questions. To see my site please use URL: http://eranco.com/?passkey=word 1. On my home page the first...
Hello, I've updated to the latest version of Reframe Plus, however now upon loading my portfolio which I have set to full width 3 column, I'm getting large gaps between thumbnails, whereby...
Hello, Search results will be two output. Please tell me how to resolve. My website link : www.lomogoon.com Thank you.
Hi, how can I add a translated version of the homepage sidebar? I can do it on normal pages (with an additional sidebar plugin), but I don't get it for the homepage....
Hi Guys! Is it possible to start a website with eye-icon closed? (so that you don't see the menu etc.) Thanks, All the best, from Joris
hello. I am using wp shortcode in BK slider manager. (video is hosted on the site) [video webm=http://www.haizii.com/wp-content/uploads/2016/04/test1.webm] Not sure why nothing is playing on the slider. When I switch back to...
The portfolio category thumbnail "upload" and "remove" buttons are not working after Wordpress update. I turned off the Northeme SEO add-on under Appearance and that doesn't help either.
The little arrows that take you from one custom post to the next stopped working. I would ideally also like to make them bigger, but function first. What can I do?
Hello, when I scale my browser window smaller, the thumbnails lose there square format (I have done the thumbnail resize thing) and the title and description text appears below it. How can...
Dear Northeme, i bought the whole set of you templates - they look so beautiful. However I am making a website with several custom post types so that I can have a...
Hi, I've installed the latest WPML but I'm getting a 500 error after activating it. I've been in touch with the WPML team and amongst other things they suggested trying to activate...
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