Spring Sale! Use SPRING25 promo code on checkout to save 25% off your order!

Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

video not playing for background slider

Case ID #3865   -   Setup / Installation

hello. I am using wp shortcode in BK slider manager. (video is hosted on the site)

Not sure why nothing is playing on the slider. When I switch back to my image slide show BK slider everything work just fine.


  • QiYuan - Apr 20, 2016 06:23
    Updated at May 4, 2016 08:25
Please sign in to your Northeme account in order to view replies and reply this case.


Theme support is only available for our premium themes.

Please sign in to access support forums and submit your queries.