Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi Mert, how can I do to have the font size in Mobile Menu, smallest in the Drop Down in Mobile, how it is in the Menu Items? In addition, I would...
Hi there, Could someone tell me how to remove the website frame on background slider? I would like to see the slider images full screen like the demo but I couldn't find...
Hi Mert, You may remember a few days ago you helped me changed the colour of my social icons on the background slider home page with some script you had me paste...
Hi Mert, I hope you’re well. Sorry to add to your workload again. For some reason I can’t set my portfolio thumbnails using “Set Featured Image” anymore. When I try to do...
Hi Mert, I hope you’re well. To increase legibility, I opted to change the colour of my menu and social icons on my home page (with background slider gallery) and it’s created...
Bought RF+ and installed on wordpress, did all the requirements but when i'm trying to edit with wordpress or visual composer, i can't have the main format of the theme. I have...
I have a new problem, not sure if it is update related or what is causing it. I can't seem to create or replace thumbnails/featured image anymore. It uploads and shows an...
Hi Mert, I hope you’re well. There’s two custom modifications I’m hoping to make to the Reframe Plus theme. I understand they’re beyond the scope of theme support, but I was hoping...
A search of our website johansundberg.com reveals hundreds of empty pages, one for each image in the media database. Try the search site.johansundberg.com and you'll find these. I feel there is something...
Hi Mert, the arrow go to top, it does not appear in the post short, but still is needed. An example: http://www.damicographicstudio.it/portfolio/zodiaco-cosmetici/ How to fix? Best, Giovanni
Hello dear Northeme-team, I guess this question/request depends more on the Wordpress search-engine than your theme, but I'll try ... Several authors are writing for my website and I would like to...
Hi Mert, I now noticed that you can not change the setting of the theme from the phone screen, by obtaining this message: Viewport is not supported! Northeme framework is not suitable...
Hey Northeme-team ! I'm trying to set a specific body border color for each different page using the custom CSS in the page settings. So I tried both : .mainframeclass {background:rgb(118, 166,...
I'd like my portfolio thumbnails to open directly in lightbox mode when clicked on. I'm experiencing two complications; 1. After clicking the thumbnail text, the full size image begins loading in lightbox...
Why i can see only 3 collections and not all collections? Another, is it possible chabge the position of the menu in the slideshot, to put it on the top right side...
Hello. When you scroll down the logo appears again but that doesn't show nice in pages with small content. It seems like an error. How can I disable this? example: http://meli-honeyshop.gr/index.php/about/ Thank...
Hi Mert, I have a problem with Slide: Animation / Fade does not work on your phone screen, on telephone animation and always slide. How can I fix? Best regards, Giovanni
Hello. I have a problem. The first post of the blog, when there is text in it, it is shown twice. That's not nice. How can I correct this problem? Thank you
Hi! First of all, congrats for this theme. From the demo, how can I configure the settings in order to have the same structure as Portfolio >Project> LightBox directly (cf. Layout>Lightbox gallery,...
Hello. Whenever I add photos to the home page slider it crops them. How do I prevent it from cropping my photos? Thank you.
Hi, i want to use an italic font that i have downloaded in my computer like i use the bold and the regular one. What can i do? The website does not...
Hi, i'm trying to change the logo url into one page, but when i save changes, it doesn't work properly and it shows another page instead the one that I configure. What...
I'm am confused, ever since updating to the latest release I don't know how the sliders work. I use to go into sliders and update them, make background ones or normal ones....
Hi Mert, What does this message mean and how do I fix? "Your theme (Reframe Plus Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to...
Hi Mert, is no longer being updated, this is the message: An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate...
Theme support is only available for our premium themes.
Please sign in to access support forums and submit your queries.
LOGIN
Find detailed information about theme features, installation, and suggestions in our theme documentation.
Browse Documentations