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WP THEMES Reframe Plus
WordPress theme support questions

  • 2 Users at the same time (sometimes even only with 1): time out

    Hi, this happens a lot: - 2 users are working on the site - as soon as i try to go into northeme menu - site crashes - only happens with northeme...

    Setup / InstallationFeb 5th, 2016
  • Tags on Single Post Page

    Hi Mert, how can I turn off tags on Single Post Pages of Custom Post Types? Thank you. Best, Andreas

    Setup / InstallationFeb 2nd, 2016
  • Gifs won't play properly

    Hi, I've embedded some gifs. Sometimes they play perfect, than they suddenly stop and won't work anymore. If you need an account, please tell me. lagerlager.ch/zense Cheers

    Setup / InstallationFeb 1st, 2016
  • Menu & Content alignement

    Hi, I'd like to align the texts here: https://www.dropbox.com/s/1et5a60arjhtu1n/menu_alignement.png?dl=0 But how do I do that? :)

    Setup / InstallationFeb 1st, 2016
  • Blog Posts

    Hi there, the blog page shows Blog as well as the path below it as Blog > Blog. Can I remove the path? There also seems to be a post that shows...

    Setup / InstallationJan 20th, 2016
  • Thumbnails in Blog Posts and other questions

    Hi Mert, is it possible to create a Standard Blog Listing Layout with thumbnails without using Image as Post Format and without having the Featured Image displayed in the Single Post Page?...

    Setup / InstallationJan 18th, 2016
  • I do not have notification to update

    Hi Mert, I saw now that my sites are still at version 1.3.5, I do not have notification to update. How can I solve the problem? Thank you. Regards, Govanni

    Setup / InstallationJan 14th, 2016
  • Widget in (left) Navigation

    Hi, I have a suggestion: a widget below the navigation (if on the left side). In the mean time: which file do I need to edit, in order to add some text...

    Setup / InstallationJan 12th, 2016
  • Background Slider - Reframe Plus

    Hi Mert, Just a quick one. I would like to start my website on a large, full screen image which you click on to enter the website. I'm using a background slider...

    Setup / InstallationJan 12th, 2016
  • Shortcode in Tagline

    Hi, the tagline (Header tagline text) don't acept shortcodes, only html. I'd like to add a textrotator. Is there any way to accomplish this? Hardcode or so? Thanks

    Setup / InstallationJan 11th, 2016
  • Bottom Visual Editor on Homepage: not working

    Hi, I'm trying to embed a YT-Video below my latest portfolio items, to achieve that, I'm putting the embed code into the Bottom Visual Editor. It's not showing up, in fact, nothing...

    Setup / InstallationJan 10th, 2016
  • Reset (close) sub-menus when clicking on the logo

    Hi! Is it possible to "reset" the left menu (close sub-menu, etc.) when going back to the homepage by clicking on the logo or text-logo? For now, when I do so, the...

    Setup / InstallationJan 6th, 2016
  • Permalink problem stays

    Hi Mert, first of all thanks for the new update. Its going better and better but I still have those ugly permalink problems. 1 in my hp (nicolaj-dudek.de) structure I have works...

    Setup / InstallationDec 19th, 2015
  • sidebar goes away in shop

    Hi, for Reframe Plus, the product info side bar (right) disappears as I scroll down. I noticed that the Reframe Plus demo behaves the same way...but this creates really strange CX since...

    Setup / InstallationDec 14th, 2015
  • Problems after update

    Hi Mert, after upgrading to Reframe Plus some things didn´t work out anymore: 1 Category sorting fails completely. All works are assigned to categories like in the legacy theme but if I...

    Setup / InstallationDec 11th, 2015
  • Content wrapper on mobile device not 100% wide

    Hey there, when I use content wrapper shortcode, it does what it is supposed to do on desktop, but when I reduce the width of the browser window or open the page...

    Setup / InstallationDec 7th, 2015
  • Logo url

    Hi, I don't understand why when I click on logo url is not homepage link. Could you please tell me how can I change it? Thanks Christel

    Setup / InstallationDec 2nd, 2015
  • Excerpt in related posts thumbnails

    Hi Mert, I use the Related Posts feature with the following settings for Post Layout: Description Alignment ist set to Overlay Excerpt Word Limit is set to 20 In the Related Posts...

    Setup / InstallationDec 1st, 2015
  • »same category navigation«

    When »same category navigation« is set in Layout for Custom Post Types, the navigation arrows are grayed out … Are there special requirements for the category name? Thank you, Andreas

    Setup / InstallationNov 29th, 2015
  • social links

    Hi, i would like to display the social links under the menu, like the "classic" reframe theme did. Thank you

    Setup / InstallationNov 24th, 2015
  • Reframe Theme Options

    Hi! Sorry, but I can´t find de Reframe Theme Options button in my Wordpress dashboard!

    Setup / InstallationNov 20th, 2015
  • Session expired. You must refresh the page to proceed in truble...my bg slide

    i try to bgslide ... i use uplode image 1800x1200 or 1920x1080 i type the sldename but Session expired. You must refresh the page to proceed in my screen can you help...

    Setup / InstallationNov 20th, 2015
  • Google maps in the About/Contact template is not showing up

    Hi, I've filled in my mailing address in the Google maps section on the About/Contact template but I don't get any visualisation of the map. I only see a wide grey area...

    Setup / InstallationNov 19th, 2015
  • Two questions about Reframe Plus

    Hi there, I have two questions about Reframe Plus. 1. I'v created three subcategories under category. I don't know why, my Portfolio-page dosen't show all of the projects from three subcategories. Website:...

    Setup / InstallationOct 30th, 2015
  • Images

    Hi Mert (and wider community), Is it possible to have multiple images on a portfolio page that all click through to the same page? For example, say I'm a graphic designer with...

    Setup / InstallationOct 29th, 2015

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