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Images being scaled automatically

Case ID #6516   -   Trouble using a theme feature

Hi,

Whenever I try to upload an image, it is automatically scaled, and the original image won't be displayed. For instance, if I have an image that is 1MB, it will automatically be scaled to about 156KB, but I can't access the original photo. I've unselected both the "Serve Resized Images", and I selected "Disable Auto-Generated Thumbnails", but the issue still persist, even after clearing my cache (both browser and server). What am I missing? It's a photography site, so photo quality is important.

Thanks.

  • Alan - Apr 2, 2021 10:27 AM
    Updated at Apr 24, 2021 12:01 AM
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