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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Centreal Plus
WordPress theme support questions

  • Contact form fail to send messages

    Hello there, I am having a problem recently with the contact form on the website. After a few complaints from my users, regarding that the contact form is not working, i have...

    Setup / InstallationNov 2nd, 2016
  • Cover Page + Filter by Price bugs + Cookie Info

    Hi! Thanks for your beautiful theme, everything was fine until a couple of days ago, but then 1. the slider in Home Page stopped working (www.romatribal.com) I had set up a Slider...

    Setup / InstallationOct 27th, 2016
  • Changing left and right margins & text link colours in body text

    Hi there! I have 2 questions: 1. Is is possible to decrease the space in the left and right margins -- I am thinking of my page layout in mobile. It would...

    Setup / InstallationOct 3rd, 2016
  • Central with Wordpress.com

    Hi, When I bought Centreal Plus I thought I could use it in Wordpress.com (the one I have). Apparently I might not be able to use it in Wordpress.com. Is it possible...

    Setup / InstallationSep 29th, 2016
  • Animated PNG

    Hi! I just uploaded a PNG animated image, but the animation doesn't show. Is there a way to make it so? This is the PNG I uploaded: http://filippodellacasa.com/clients/hm/gota/ ...and this is the...

    Setup / InstallationSep 26th, 2016
  • change text on 404 page

    how to change this text: Oops! It looks like nothing was found at this location. Maybe try a search? thanks

    Setup / InstallationSep 15th, 2016
  • skip loading cover page on all mobile devices

    good day! the cover page feature is a very nice feature. however, I would like my website to load on mobile devices faster. In order to do that, the best option would...

    Setup / InstallationSep 14th, 2016
  • Problems with thumbnails in Portfolio Single Project

    Please teake a look here: https://demo.northeme.com/centreal-plus/project/flora/ my site works different, when a I click on little thumbnails I don't see the pertinent image, for example if I click on the fifth image...

    Setup / InstallationSep 8th, 2016
  • sorting blog category order

    Hi all, first of all: Sorry for my English! I have a question about my blog: I just add some categories and i add them in alphabetic order in the category page...

    Setup / InstallationSep 1st, 2016
  • Portfolio queries

    Hi, Thanks as ever for the great themes. I am struggling with the portfolio page as my home page. I have set it up here: http://studiomoran.com/?passkey=portfolioquery so it has the 'work' page...

    Setup / InstallationAug 31st, 2016
  • No Set Up Wizard

    When I activate my theme it doesn't carry across the settings/logos etc, it's just a white page, I've read about there being a set up wizard to transfer info/settings from Centreal Premium,...

    Setup / InstallationAug 26th, 2016
  • Logo size on Cover Page

    Dear Support-Team, I´m using Centreal Plus and have tried to set the logo size with 600px. It doesn´t work, the logo is only 200px. It works fine for the post-overview-page and the...

    Setup / InstallationAug 25th, 2016
  • Slider Revolution Download Failed

    Hi I'm just setting up the updated theme and can't download Slider Revolution, it comes up with the following error: "Download failed. cURL error 56: Failure when receiving data from the peer",...

    Setup / InstallationAug 22nd, 2016
  • Thumbnail for Blog post

    Hello, in latest version (2.2.6) I have problem with adding Thumbnail for new Blog post...what can be wrong? http://www.kolekcija.info/wp/putopis/ BR, Danijel

    Setup / InstallationAug 18th, 2016
  • Plugin doesn't update

    Hello, I'm having problems updating the bundled plugins, using the Theme Options>Plugins page. I have Visual Composer v4.11.2.1 and Slider Revolution V5.2.5. When I click update, it goes to the update page...

    Setup / InstallationAug 18th, 2016
  • How to/Where to select "Custom Ordering" for drag and drop reordering of posts?!?!

    I need to re-order my posts. When I select "re-order" (under posts) it instructs me to select "custom ordering" to drag and drop. Yes. That's what I want. But there is no...

    Setup / InstallationAug 13th, 2016
  • Footer left alignment

    Hi, I know this is a centrally aligned theme but is there any way to align the footer text to left or right ?

    Setup / InstallationAug 11th, 2016
  • Portfolio Thumbnail - thumbnail & thumbnail text link clickable, overlay is not a clickable link

    hi, it seems that on the Portfolio Thumbnails, the overlay color interferes with the thumbnail link. If a user clicks on the overlay the link will not work. Is there a way...

    Setup / InstallationAug 5th, 2016
  • Theme Options - Skins - Menu Active color does not appear on "All" link on Portfolio page

    Hi, In Theme Options > Skins > Menu Active color does not appear on "All" link on Portfolio page on open. The Preview on Skins screen does show the Active color in...

    Setup / InstallationAug 4th, 2016
  • bold and italics not showing on site pages

    bold & italics show in edit mode, but not on front to site. am I missing something? thanks

    Setup / InstallationAug 3rd, 2016
  • How to hide contact form text?

    How do we get rid of this text: "Drop me a line through contact form or contact me at hi@example.com" thanks

    Setup / InstallationAug 3rd, 2016
  • Is it possible to exclude a category from the Portfolio page Category Filter?

    Is it possible to exclude a category from the Portfolio page Category Filter? If it is not possible to do via a Setting, could this be done with display: none;? Please provide...

    Setup / InstallationAug 3rd, 2016
  • Forms not working

    My client is saying that neither of these forms are working for him on mac, ipad or PC. http://www.hitmygoal.co.uk/findoutmore/ http://www.hitmygoal.co.uk/freeblueprint/ They work fine for me on mac in safari and chrome. Any...

    Setup / InstallationAug 1st, 2016
  • Can't change the 'just another WP site' tag

    Hi, I've tried all the normal routes to change the site tagline on http://www.hitmygoal.co.uk/ but it still appears as the standard one when sharing to Facebook. Any ideas please? Thanks Rik

    Setup / InstallationAug 1st, 2016
  • sidebar widget on blog

    Hi, I am making some changes to a blog I help a friend with. Is it possible to "turn on" the sidebar widgets so they appear in the blog? I have the...

    Setup / InstallationJul 31st, 2016

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