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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Centreal Plus
WordPress theme support questions

  • Contact form fail to send messages

    Hello there, I am having a problem recently with the contact form on the website. After a few complaints from my users, regarding that the contact form is not working, i have...

    Setup / InstallationNov 2nd, 2016
  • Cover Page + Filter by Price bugs + Cookie Info

    Hi! Thanks for your beautiful theme, everything was fine until a couple of days ago, but then 1. the slider in Home Page stopped working ( I had set up a Slider...

    Setup / InstallationOct 27th, 2016
  • Changing left and right margins & text link colours in body text

    Hi there! I have 2 questions: 1. Is is possible to decrease the space in the left and right margins -- I am thinking of my page layout in mobile. It would...

    Setup / InstallationOct 3rd, 2016
  • Central with

    Hi, When I bought Centreal Plus I thought I could use it in (the one I have). Apparently I might not be able to use it in Is it possible...

    Setup / InstallationSep 29th, 2016
  • Animated PNG

    Hi! I just uploaded a PNG animated image, but the animation doesn't show. Is there a way to make it so? This is the PNG I uploaded: ...and this is the...

    Setup / InstallationSep 26th, 2016
  • change text on 404 page

    how to change this text: Oops! It looks like nothing was found at this location. Maybe try a search? thanks

    Setup / InstallationSep 15th, 2016
  • skip loading cover page on all mobile devices

    good day! the cover page feature is a very nice feature. however, I would like my website to load on mobile devices faster. In order to do that, the best option would...

    Setup / InstallationSep 14th, 2016
  • Problems with thumbnails in Portfolio Single Project

    Please teake a look here: my site works different, when a I click on little thumbnails I don't see the pertinent image, for example if I click on the fifth image...

    Setup / InstallationSep 8th, 2016
  • sorting blog category order

    Hi all, first of all: Sorry for my English! I have a question about my blog: I just add some categories and i add them in alphabetic order in the category page...

    Setup / InstallationSep 1st, 2016
  • Portfolio queries

    Hi, Thanks as ever for the great themes. I am struggling with the portfolio page as my home page. I have set it up here: so it has the 'work' page...

    Setup / InstallationAug 31st, 2016
  • No Set Up Wizard

    When I activate my theme it doesn't carry across the settings/logos etc, it's just a white page, I've read about there being a set up wizard to transfer info/settings from Centreal Premium,...

    Setup / InstallationAug 26th, 2016
  • Logo size on Cover Page

    Dear Support-Team, I´m using Centreal Plus and have tried to set the logo size with 600px. It doesn´t work, the logo is only 200px. It works fine for the post-overview-page and the...

    Setup / InstallationAug 25th, 2016
  • Slider Revolution Download Failed

    Hi I'm just setting up the updated theme and can't download Slider Revolution, it comes up with the following error: "Download failed. cURL error 56: Failure when receiving data from the peer",...

    Setup / InstallationAug 22nd, 2016
  • Thumbnail for Blog post

    Hello, in latest version (2.2.6) I have problem with adding Thumbnail for new Blog post...what can be wrong? BR, Danijel

    Setup / InstallationAug 18th, 2016
  • Plugin doesn't update

    Hello, I'm having problems updating the bundled plugins, using the Theme Options>Plugins page. I have Visual Composer v4.11.2.1 and Slider Revolution V5.2.5. When I click update, it goes to the update page...

    Setup / InstallationAug 18th, 2016
  • How to/Where to select "Custom Ordering" for drag and drop reordering of posts?!?!

    I need to re-order my posts. When I select "re-order" (under posts) it instructs me to select "custom ordering" to drag and drop. Yes. That's what I want. But there is no...

    Setup / InstallationAug 13th, 2016
  • Footer left alignment

    Hi, I know this is a centrally aligned theme but is there any way to align the footer text to left or right ?

    Setup / InstallationAug 11th, 2016
  • Portfolio Thumbnail - thumbnail & thumbnail text link clickable, overlay is not a clickable link

    hi, it seems that on the Portfolio Thumbnails, the overlay color interferes with the thumbnail link. If a user clicks on the overlay the link will not work. Is there a way...

    Setup / InstallationAug 5th, 2016
  • Theme Options - Skins - Menu Active color does not appear on "All" link on Portfolio page

    Hi, In Theme Options > Skins > Menu Active color does not appear on "All" link on Portfolio page on open. The Preview on Skins screen does show the Active color in...

    Setup / InstallationAug 4th, 2016
  • bold and italics not showing on site pages

    bold & italics show in edit mode, but not on front to site. am I missing something? thanks

    Setup / InstallationAug 3rd, 2016
  • How to hide contact form text?

    How do we get rid of this text: "Drop me a line through contact form or contact me at" thanks

    Setup / InstallationAug 3rd, 2016
  • Is it possible to exclude a category from the Portfolio page Category Filter?

    Is it possible to exclude a category from the Portfolio page Category Filter? If it is not possible to do via a Setting, could this be done with display: none;? Please provide...

    Setup / InstallationAug 3rd, 2016
  • Forms not working

    My client is saying that neither of these forms are working for him on mac, ipad or PC. They work fine for me on mac in safari and chrome. Any...

    Setup / InstallationAug 1st, 2016
  • Can't change the 'just another WP site' tag

    Hi, I've tried all the normal routes to change the site tagline on but it still appears as the standard one when sharing to Facebook. Any ideas please? Thanks Rik

    Setup / InstallationAug 1st, 2016
  • sidebar widget on blog

    Hi, I am making some changes to a blog I help a friend with. Is it possible to "turn on" the sidebar widgets so they appear in the blog? I have the...

    Setup / InstallationJul 31st, 2016


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