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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Centreal Plus
WordPress theme support questions

  • Update Buttons on Project Page

    It appears that I am missing the update buttons on the add the project pages. In backend editor the sidebar is not showing anything under: Publish, Tags and Category How do I...

    Setup / Installation
  • Northeme - Centreal Plus

    How can I get rid of the two gray balks (above, in the image not shown), below (in the image with caption text)? I saved an example on my web-site: http://www.christener.ch/wp-content/uploads/2016/12/balks-problem.png I...

    Setup / Installation
  • video in slider kills thumbnail !

    Placing a video in a slider makes the Thumbnail not work anymore. This seems to have appeared with one recent update. Without any video (vimeo link), the slider (gallery) thumbnail work perfectly...

    Setup / Installation
  • Custom logo and nav colour on post page

    Hi, Is it possible to have a custom logo and nav colour on all blog post pages please? I have a slider on the main pages so the (white) logo and nav...

    Setup / Installation
  • Landing page content

    Hi there, My landing page is not opening right on mobile or tablet. It never shows full content like the EXPLORE link i have added. Please have a look here. www.vkan.in

    Setup / Installation
  • Portfolio Questions

    Hi there. I have been working on the portfolio page of my site and have a couple bugs I just can't figure out. 1. When I click within a project the breadcrumb...

    Setup / Installation
  • RSS feed not showing excerpts - only full content

    Hi, I have a problem with my RSS feed. I would like it to show only excerpts and featured image. I have found a plugin that works and shows the featured image,...

    Setup / Installation
  • Visual Composer Text Block issues

    Hi, Basically I have an issue with the Visual Composer. For example, a text block has word-based hyperlinks, or even one character with a hyperlink in it, text block editor then does...

    Setup / Installation
  • Contact form fail to send messages

    Hello there, I am having a problem recently with the contact form on the website. After a few complaints from my users, regarding that the contact form is not working, i have...

    Setup / Installation
  • Cover Page + Filter by Price bugs + Cookie Info

    Hi! Thanks for your beautiful theme, everything was fine until a couple of days ago, but then 1. the slider in Home Page stopped working (www.romatribal.com) I had set up a Slider...

    Setup / Installation
  • Changing left and right margins & text link colours in body text

    Hi there! I have 2 questions: 1. Is is possible to decrease the space in the left and right margins -- I am thinking of my page layout in mobile. It would...

    Setup / Installation
  • Central with Wordpress.com

    Hi, When I bought Centreal Plus I thought I could use it in Wordpress.com (the one I have). Apparently I might not be able to use it in Wordpress.com. Is it possible...

    Setup / Installation
  • Animated PNG

    Hi! I just uploaded a PNG animated image, but the animation doesn't show. Is there a way to make it so? This is the PNG I uploaded: http://filippodellacasa.com/clients/hm/gota/ ...and this is the...

    Setup / Installation
  • change text on 404 page

    how to change this text: Oops! It looks like nothing was found at this location. Maybe try a search? thanks

    Setup / Installation
  • skip loading cover page on all mobile devices

    good day! the cover page feature is a very nice feature. however, I would like my website to load on mobile devices faster. In order to do that, the best option would...

    Setup / Installation
  • Problems with thumbnails in Portfolio Single Project

    Please teake a look here: https://demo.northeme.com/centreal-plus/project/flora/ my site works different, when a I click on little thumbnails I don't see the pertinent image, for example if I click on the fifth image...

    Setup / Installation
  • sorting blog category order

    Hi all, first of all: Sorry for my English! I have a question about my blog: I just add some categories and i add them in alphabetic order in the category page...

    Setup / Installation
  • Portfolio queries

    Hi, Thanks as ever for the great themes. I am struggling with the portfolio page as my home page. I have set it up here: http://studiomoran.com/?passkey=portfolioquery so it has the 'work' page...

    Setup / Installation
  • No Set Up Wizard

    When I activate my theme it doesn't carry across the settings/logos etc, it's just a white page, I've read about there being a set up wizard to transfer info/settings from Centreal Premium,...

    Setup / Installation
  • Logo size on Cover Page

    Dear Support-Team, I´m using Centreal Plus and have tried to set the logo size with 600px. It doesn´t work, the logo is only 200px. It works fine for the post-overview-page and the...

    Setup / Installation
  • Slider Revolution Download Failed

    Hi I'm just setting up the updated theme and can't download Slider Revolution, it comes up with the following error: "Download failed. cURL error 56: Failure when receiving data from the peer",...

    Setup / Installation
  • Thumbnail for Blog post

    Hello, in latest version (2.2.6) I have problem with adding Thumbnail for new Blog post...what can be wrong? http://www.kolekcija.info/wp/putopis/ BR, Danijel

    Setup / Installation
  • Plugin doesn't update

    Hello, I'm having problems updating the bundled plugins, using the Theme Options>Plugins page. I have Visual Composer v4.11.2.1 and Slider Revolution V5.2.5. When I click update, it goes to the update page...

    Setup / Installation
  • How to/Where to select "Custom Ordering" for drag and drop reordering of posts?!?!

    I need to re-order my posts. When I select "re-order" (under posts) it instructs me to select "custom ordering" to drag and drop. Yes. That's what I want. But there is no...

    Setup / Installation
  • Footer left alignment

    Hi, I know this is a centrally aligned theme but is there any way to align the footer text to left or right ?

    Setup / Installation

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