Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Centreal Plus
WordPress theme support questions

  • Social Icon

    Hi, Recently i was adding social icons from theme options and i got this message Fatal error: Class 'Northeme_social' not found in /home/ontrip/public_html/wp-content/themes/centreal-plus-master/framework/admin/classes/class.ajax.php on line 1471 What to do with this ?

    Setup / InstallationJun 4th, 2017
  • theme update V2.4.3 - broken homepage

    Hi, I just updated to the lastest V2.4.3 and now have my homepage not showing all my products as usual. I am only seeing one product now that I have updated the...

    Setup / InstallationMay 29th, 2017
  • downloading latest upgrade

    It's two or three months since I was last able to devote some time to my new website and I've just tried to download the latest update to the Centreal Plus theme....

    Setup / InstallationApr 6th, 2017
  • Post type heads on my homepage disappeared

    Hello Mert, It's been a while. Hope all is well at Northeme. I updated my theme last night and I'm really stumped with something. On my homepage, I have several post type...

    Setup / InstallationApr 5th, 2017
  • Text coming up in Greek symbols on portfolio pages

    Hi, The text on all of our portfolio pages seems to be coming up in greek symbols. The problem seems to only be happening on PCs and not on Macs. We have...

    Setup / InstallationApr 5th, 2017
  • Team Member on phone layout

    Hello Mert, I'm working on an About page using the Northeme Team Member template. It's all perfect except that when I open the page on a iPhone the text column isn't scalling...

    Setup / InstallationMar 24th, 2017
  • "Load More" button is not working

    The "Load More" Button is not working at the end of this page: Same function in this page here is working: Where am I wrong?

    Setup / InstallationMar 14th, 2017
  • Title over hover

    Hi guys, I'm currently making my website (obviously) and on one of my pictures it dims with the title in the middle. this is exactly what I want but I can't figure...

    Setup / InstallationMar 10th, 2017
  • Make navigational arrows in projects pages float on screen?

    Can I make the navigational arrows in the project pages float left and right on the window? (like the back to top arrow). Having them only on the bottom of the page...

    Setup / InstallationFeb 28th, 2017
  • Mobile menu roll down from top instead of side.

    Is there a way of making the mobile menu drop down from the top instead of rolling out from the left side without requiring too much hassle? Thank you.

    Setup / InstallationFeb 28th, 2017
  • Hamburger menu alignment for tablet/mobile

    How do I move the hamburger menu on table and mobile to be in alignment with the logo and left aligned. Currently, the hamburger menu floats above the logo and is centered.

    Setup / InstallationFeb 27th, 2017
  • different categories for different portfolio pages.

    Hello, Is it possible to have a different set of categories per portfolio page? Thank you.

    Setup / InstallationFeb 27th, 2017
  • RSS only post full content

    Hello, i`m having a problem with the content that RSS is extracting from the blog. For some reason i cannot get it to show just the Summary and it only shows the...

    Setup / InstallationFeb 6th, 2017
  • How can I remove the gray bar?

    I have marked the gray bar with „how can I remove..“ in red letters. The bar goes away after a few seconds, but I wanted to remove it permanently or make it...

    Setup / InstallationJan 21st, 2017
  • Logo Position Cover Page

    Hey Mert Is it possible to get the logo container on the Centreal Cover Page horizontally AND vertically centered? Also, the social icons are vertically above center on a mobile in portrait...

    Setup / InstallationJan 12th, 2017
  • Visual Composer Templates

    Hi there. I purchased the Centreal Plus theme and I've been playing around with it for a while [it is WONDERFUL--thank you]. I recently had to completely uninstall and reinstall Wordpress +...

    Setup / InstallationJan 6th, 2017
  • Update Buttons on Project Page

    It appears that I am missing the update buttons on the add the project pages. In backend editor the sidebar is not showing anything under: Publish, Tags and Category How do I...

    Setup / InstallationDec 27th, 2016
  • Northeme - Centreal Plus

    How can I get rid of the two gray balks (above, in the image not shown), below (in the image with caption text)? I saved an example on my web-site: I...

    Setup / InstallationDec 17th, 2016
  • video in slider kills thumbnail !

    Placing a video in a slider makes the Thumbnail not work anymore. This seems to have appeared with one recent update. Without any video (vimeo link), the slider (gallery) thumbnail work perfectly...

    Setup / InstallationDec 14th, 2016
  • Custom logo and nav colour on post page

    Hi, Is it possible to have a custom logo and nav colour on all blog post pages please? I have a slider on the main pages so the (white) logo and nav...

    Setup / InstallationDec 5th, 2016
  • Landing page content

    Hi there, My landing page is not opening right on mobile or tablet. It never shows full content like the EXPLORE link i have added. Please have a look here.

    Setup / InstallationDec 5th, 2016
  • Portfolio Questions

    Hi there. I have been working on the portfolio page of my site and have a couple bugs I just can't figure out. 1. When I click within a project the breadcrumb...

    Setup / InstallationNov 30th, 2016
  • RSS feed not showing excerpts - only full content

    Hi, I have a problem with my RSS feed. I would like it to show only excerpts and featured image. I have found a plugin that works and shows the featured image,...

    Setup / InstallationNov 24th, 2016
  • Visual Composer Text Block issues

    Hi, Basically I have an issue with the Visual Composer. For example, a text block has word-based hyperlinks, or even one character with a hyperlink in it, text block editor then does...

    Setup / InstallationNov 16th, 2016
  • Contact form fail to send messages

    Hello there, I am having a problem recently with the contact form on the website. After a few complaints from my users, regarding that the contact form is not working, i have...

    Setup / InstallationNov 2nd, 2016


Theme support is only available for our premium themes.

Please sign in to access support forums and submit your queries.