Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi Mert, I have recently updated the Slider Revolution plugin (got seperate license) and it caused a serious problem. I am unable to use theme dashboard now. Please see attached printscreen. Is...
Dear Northeme Team, thank you for a great theme we recently purchased. We would like to ask a question: we want to change a text font size (body or paragraph) and we...
Hello, I'm currently building my about page using WPBakery. I want to try and replicate the same text positioning that is being used by the northeme "team member". The northeme team member...
Hello, I'd like to add multiple tabs (using the tabs shortcode) on a same page but they seem to interfere with each other. You can see what I mean in the url...
Hi Mert, there is some problem with letters spacing in blogposts after the recent update. Can you please have a look on this? Many thanks, Krzysztof
Hello, I'm using a plugin to add 'SOLD' on to products. You can see it on this page: http://ramsayonline.jetlabs.net/product/nevison-arthur-loraine/ This should also automatically appear on the shop page, but it doesn't: http://ramsayonline.jetlabs.net/...
HI, I'm trying to set up a new home page and I'm running into issues with the portfolio grid. Here is the link to the page: http://studiomoran.com/home-test/ On the two column grid...
ive found a problem with going backward from a single post page. "oops,..." error page appears. it happens only when i get to the single post from categorized page. for example, if...
Hi! I want to set the blog index and posts at 70% width (like portfolio pages). I've found out how to do it, but automatically sets the align at the left of...
Hi! I would like to increase the border of the line that appears above the titles in portfolio items. Instead the light short gray line I would like to set a body...
Is there any way to change the cart icon at the top? The bit of code is this one: $ Thanks in advance.
Hello, When pages load for the first time, the main logo on the site shows the alt tag big and bold for quite a while before the actual logo loads, which is...
hi id like to make a single post look narrow, but i think it's fixed in 1600px. i want it to be 600~800px. pls let me know how to do it. cheers~
Hi Mert When I update the Centreal+ theme (after 4/12/18) the product pictures controlled by woocommerce disappears. What to do. I have restored the site from an earlier backup. Best Nethe
OK, this is driving me crazy. My Heading font is being ignored in WP Bakery, and my custom body font used instead. Here's what I've done: • In site settings ▸ Customizing...
Hi I have nearly finished rebuilding my website and am enjoying the theme, thank you. I am struggling to find out where to define the display options for the category thumbnail description...
hello ive found that theres a fonts problem on main and dropped down menu with Explorer. sawarabi gothic is set for global, but it seems doesnt work. no problem with chrome, safari....
I just upgraded Centreal from a 2015 version. I used to have portrait mode thumbnails with a hover overlay as my projects page. Since the update my thumbnails display a bit smaller...
Hello Mert, I was about to click to update to wordpress 5.0 but then decided to check with you. Is it OK? Best, Filipe
Hey there, Is it possible to somehow disable the "All" Tab in the portfolio and to just display the categories? I hope you can help me out here. Regards, Keanu
Hi, (I'm on the latest version of Woocommerce and Centreal Plus) I have an issue with Woocommerce on Centreal Plus. I can update the variation prices on a product, but then the...
Hello, I've created a new page with the 'Gallery' page template then I've added 3 images via the 'Gallery' section. It is said that 'Lightbox will be activated if "URL" field is...
Hi, On category pages I have a blank 25% width column on the far right, which is stopping my category columns becoming full width. Using inspect, I can see that the column...
Hi, I have 'Inline Search & Cart Icon' selected with 'center beneath logo' selected for my navigation, but the cart icon shows beneath the nav. Any idea why this is happening?. cheers...
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