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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Centreal Plus
WordPress theme support questions

  • Featured image not showing on mobile

    Hello! I just updated my theme and the featured images are not showing on mobile when it loads at first, I noticed with another phone that it happens the same thing, both...

    Trouble using a theme feature
  • EDITING

    I am trying to edit the styling options and header settings. Nothing is responding.

    Setup / Installation
  • Videos don't show in browsers

    Hi Mert On the page https://www.nivaagaard.dk/forside/filmpraesentationer/ there is a lot of links to videos hosted on Vimeo. They are supposed to show in the left column. They show in Safari, but not...

    Bug report
  • Define picture size by browser height?

    Hi Mert Is there any ccs way I can style that my portfolio-pictures are never bigger than the browsers height? I am doing a portfolio with only square pictures, and on laptop...

    Other
  • Formatting

    Hello! I have 2 quick questions... 1. How can I Left justify photo captions? 2. On mobile, a page with the portfolio grid is stacking oddly. it should be a grid of...

    Other
  • Images sent via a contact form do not arrive

    Hello, I want visitors of the site to be able to send in an image via the contact form. The mail arrives neatly, but the image is not included. I've already tried...

    Other
  • I am trying to insert the tab shortcode underneath my image gallery

    I am trying to get the tab section to appear below my image gallery on this page below but it isn't giving me the option. It is only showing this tab section...

    Other
  • Top navigation

    Hi Mert, I want to add two links in the top navigation of my site to link out to external sites in a new tab/window. How would I do this? Thanks, Grace

    Trouble using a theme feature
  • Inserting custom javascript in a post

    Hello Mert, Hope all is well with you. I'm looking to do a post that includes some custom javascript functions. I've looked over the documentation but found no information about this there....

    Other
  • diferent Font size on cover page on mobile

    Hallo I have problem with settings diferent font size on cover pahe in @media section. I usinig rule "h1" but I try to make diferent size on desktop monitor. But I dont...

    Setup / Installation
  • Styling of dropdown boxes in woocommerce / mobile layout

    Hi, I have a couple of questions. Is there a way to style the dropdown boxes on a woocommerce product listing? (please see image attached). They could do with a little spacing...

    Other
  • editing the layout

    Hey, I was wondering if there's a way to add extra elements ( pics, sliders, text etc) on the footer of the portfolio page. Anything I add goes on top of the...

    Other
  • Project Image not getting uploaded

    Hi, I am unable to upload project image. It give this error. "Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller...

    Trouble using a theme feature
  • How to remove empty fields (Dimensions and SKU)?

    Hi, Mert. I understand that these are likely options of WooCommerce. But maybe you know how to disable these empty fields (Dimensions and SKU) and at the same time keeping visible a...

    Setup / Installation
  • How to hide gallery at the product page?

    Hi, Mert. I'm starting to learn and tune the Theme a bit and I have a few design questions. 1. I've uploaded only one single image. But right away I've got "gallery"...

    Setup / Installation
  • Shop Demo

    Hi Mert, I'm having trouble getting the shop demo to appear. I have the recommended plugins installed, as well as WooCommerce. I have added the shop to the main menu but when...

    Trouble using a theme feature
  • Changing Link color (Custom CSS) does not work

    Hi Mert I have seen similar topic from 3 years ago but it does not solve my problem. I used to use custom CSS to change the link color and hover on...

    Other
  • Random portfolio posts

    Hello, I'm trying to make page for our oldtimer club with member vechicles. I want that initial list is with random order. So far I have only few projects for test. I...

    Trouble using a theme feature
  • Text editor width

    Hi Mert If I set the "Text editor width" to 70% – the left/right margins on mobile and tablet is to big. How can I set it to 100% on mobile and...

    Trouble using a theme feature
  • Vertical menu aligning with the logo placed left

    Dear Northeme Team, I would like to kindly ask if it is possible to align menu vertically with a logo (logo placed left). I would like to align menu baseline with logo...

    Trouble using a theme feature
  • how to change color of hamburger menu in centreal plus

    Hello Mert, I would like to know how to change the color of the hamburger menu on mobile phone. There are sliders behind it and the hamburger almost disappears in the background....

    Other
  • broken theme

    Hello Mert, I have similar issues before but it was always limited to some pages or browsers and I was able to sort them by clearing the cache. This time is happening...

    Bug report
  • Award page

    SUGGESTION FOR AWARD OR PRESS PAGE: Hi, I need to create an award or press page, I know there is no award page in your preinstalled demo. Would you recommend any pages...

    Other
  • Changing 'Portfolio' to something else

    Hi, Whereabouts can I change the 'Portfolio' word which shows at the top of the Portfolio page?. cheers Sam

    Other
  • Slide Revolution

    Hi Mert, I have recently updated the Slider Revolution plugin (got seperate license) and it caused a serious problem. I am unable to use theme dashboard now. Please see attached printscreen. Is...

    Bug report

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