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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Centreal Plus
WordPress theme support questions

  • broken theme

    Hello Mert, I have similar issues before but it was always limited to some pages or browsers and I was able to sort them by clearing the cache. This time is happening...

    Bug reportOct 17th, 2019
  • Award page

    SUGGESTION FOR AWARD OR PRESS PAGE: Hi, I need to create an award or press page, I know there is no award page in your preinstalled demo. Would you recommend any pages...

    OtherSep 14th, 2019
  • Changing 'Portfolio' to something else

    Hi, Whereabouts can I change the 'Portfolio' word which shows at the top of the Portfolio page?. cheers Sam

    OtherSep 2nd, 2019
  • Slide Revolution

    Hi Mert, I have recently updated the Slider Revolution plugin (got seperate license) and it caused a serious problem. I am unable to use theme dashboard now. Please see attached printscreen. Is...

    Bug reportJul 10th, 2019
  • Body font size change does not affect Portfolio entries

    Dear Northeme Team, thank you for a great theme we recently purchased. We would like to ask a question: we want to change a text font size (body or paragraph) and we...

    Bug reportMay 24th, 2019
  • Verically Centered Text within Two Columns in WPBakery

    Hello, I'm currently building my about page using WPBakery. I want to try and replicate the same text positioning that is being used by the northeme "team member". The northeme team member...

    OtherMay 16th, 2019
  • Multiple tabs

    Hello, I'd like to add multiple tabs (using the tabs shortcode) on a same page but they seem to interfere with each other. You can see what I mean in the url...

    Bug reportMay 13th, 2019
  • Letters in blog posts on mobiles

    Hi Mert, there is some problem with letters spacing in blogposts after the recent update. Can you please have a look on this? Many thanks, Krzysztof

    Bug reportApr 29th, 2019
  • Woocommerce Badge plugin

    Hello, I'm using a plugin to add 'SOLD' on to products. You can see it on this page: This should also automatically appear on the shop page, but it doesn't:

    Trouble using a theme featureApr 3rd, 2019
  • Portfolio grid

    HI, I'm trying to set up a new home page and I'm running into issues with the portfolio grid. Here is the link to the page: On the two column grid...

    Trouble using a theme featureMar 11th, 2019
  • categories

    ive found a problem with going backward from a single post page. "oops,..." error page appears. it happens only when i get to the single post from categorized page. for example, if...

    Trouble using a theme featureMar 7th, 2019
  • Blog width and align

    Hi! I want to set the blog index and posts at 70% width (like portfolio pages). I've found out how to do it, but automatically sets the align at the left of...

    Bug reportFeb 20th, 2019
  • Title line border

    Hi! I would like to increase the border of the line that appears above the titles in portfolio items. Instead the light short gray line I would like to set a body...

    Trouble using a theme featureFeb 20th, 2019
  • Cart icon

    Is there any way to change the cart icon at the top? The bit of code is this one: $ Thanks in advance.

    Trouble using a theme featureFeb 7th, 2019
  • Main logo alt tag

    Hello, When pages load for the first time, the main logo on the site shows the alt tag big and bold for quite a while before the actual logo loads, which is...

    Trouble using a theme featureJan 28th, 2019
  • single post custom width

    hi id like to make a single post look narrow, but i think it's fixed in 1600px. i want it to be 600~800px. pls let me know how to do it. cheers~

    Trouble using a theme featureJan 23rd, 2019
  • Woocommerce / Centreal+ update

    Hi Mert When I update the Centreal+ theme (after 4/12/18) the product pictures controlled by woocommerce disappears. What to do. I have restored the site from an earlier backup. Best Nethe

    Bug reportJan 18th, 2019
  • WP Bakery ignores custom fonts

    OK, this is driving me crazy. My Heading font is being ignored in WP Bakery, and my custom body font used instead. Here's what I've done: • In site settings ▸ Customizing...

    Trouble using a theme featureJan 16th, 2019
  • Displaying Category Thumbnails in a Portfolio page

    Hi I have nearly finished rebuilding my website and am enjoying the theme, thank you. I am struggling to find out where to define the display options for the category thumbnail description...

    Trouble using a theme featureJan 14th, 2019
  • Editing

    Is it possible to revert to the standard wordpress editor please.

    Setup / InstallationJan 8th, 2019
  • fonts

    hello ive found that theres a fonts problem on main and dropped down menu with Explorer. sawarabi gothic is set for global, but it seems doesnt work. no problem with chrome, safari....

    Bug reportJan 7th, 2019
  • thumbnail projects

    I just upgraded Centreal from a 2015 version. I used to have portrait mode thumbnails with a hover overlay as my projects page. Since the update my thumbnails display a bit smaller...

    Setup / InstallationDec 15th, 2018
  • Wordpress 5.0

    Hello Mert, I was about to click to update to wordpress 5.0 but then decided to check with you. Is it OK? Best, Filipe

    Setup / InstallationDec 10th, 2018
  • All section in Portfolio

    Hey there, Is it possible to somehow disable the "All" Tab in the portfolio and to just display the categories? I hope you can help me out here. Regards, Keanu

    Setup / InstallationNov 3rd, 2018
  • Woocommerce product prices not updating + outdated files.

    Hi, (I'm on the latest version of Woocommerce and Centreal Plus) I have an issue with Woocommerce on Centreal Plus. I can update the variation prices on a product, but then the...

    Setup / InstallationOct 31st, 2018


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