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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Centreal Plus
WordPress theme support questions

  • Featured image not showing on mobile

    Hello! I just updated my theme and the featured images are not showing on mobile when it loads at first, I noticed with another phone that it happens the same thing, both...

    Trouble using a theme feature

    I am trying to edit the styling options and header settings. Nothing is responding.

    Setup / Installation
  • Videos don't show in browsers

    Hi Mert On the page there is a lot of links to videos hosted on Vimeo. They are supposed to show in the left column. They show in Safari, but not...

    Bug report
  • Define picture size by browser height?

    Hi Mert Is there any ccs way I can style that my portfolio-pictures are never bigger than the browsers height? I am doing a portfolio with only square pictures, and on laptop...

  • Formatting

    Hello! I have 2 quick questions... 1. How can I Left justify photo captions? 2. On mobile, a page with the portfolio grid is stacking oddly. it should be a grid of...

  • Images sent via a contact form do not arrive

    Hello, I want visitors of the site to be able to send in an image via the contact form. The mail arrives neatly, but the image is not included. I've already tried...

  • I am trying to insert the tab shortcode underneath my image gallery

    I am trying to get the tab section to appear below my image gallery on this page below but it isn't giving me the option. It is only showing this tab section...

  • Top navigation

    Hi Mert, I want to add two links in the top navigation of my site to link out to external sites in a new tab/window. How would I do this? Thanks, Grace

    Trouble using a theme feature
  • Inserting custom javascript in a post

    Hello Mert, Hope all is well with you. I'm looking to do a post that includes some custom javascript functions. I've looked over the documentation but found no information about this there....

  • diferent Font size on cover page on mobile

    Hallo I have problem with settings diferent font size on cover pahe in @media section. I usinig rule "h1" but I try to make diferent size on desktop monitor. But I dont...

    Setup / Installation
  • Styling of dropdown boxes in woocommerce / mobile layout

    Hi, I have a couple of questions. Is there a way to style the dropdown boxes on a woocommerce product listing? (please see image attached). They could do with a little spacing...

  • editing the layout

    Hey, I was wondering if there's a way to add extra elements ( pics, sliders, text etc) on the footer of the portfolio page. Anything I add goes on top of the...

  • Project Image not getting uploaded

    Hi, I am unable to upload project image. It give this error. "Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller...

    Trouble using a theme feature
  • How to remove empty fields (Dimensions and SKU)?

    Hi, Mert. I understand that these are likely options of WooCommerce. But maybe you know how to disable these empty fields (Dimensions and SKU) and at the same time keeping visible a...

    Setup / Installation
  • How to hide gallery at the product page?

    Hi, Mert. I'm starting to learn and tune the Theme a bit and I have a few design questions. 1. I've uploaded only one single image. But right away I've got "gallery"...

    Setup / Installation
  • Shop Demo

    Hi Mert, I'm having trouble getting the shop demo to appear. I have the recommended plugins installed, as well as WooCommerce. I have added the shop to the main menu but when...

    Trouble using a theme feature
  • Changing Link color (Custom CSS) does not work

    Hi Mert I have seen similar topic from 3 years ago but it does not solve my problem. I used to use custom CSS to change the link color and hover on...

  • Random portfolio posts

    Hello, I'm trying to make page for our oldtimer club with member vechicles. I want that initial list is with random order. So far I have only few projects for test. I...

    Trouble using a theme feature
  • Text editor width

    Hi Mert If I set the "Text editor width" to 70% – the left/right margins on mobile and tablet is to big. How can I set it to 100% on mobile and...

    Trouble using a theme feature
  • Vertical menu aligning with the logo placed left

    Dear Northeme Team, I would like to kindly ask if it is possible to align menu vertically with a logo (logo placed left). I would like to align menu baseline with logo...

    Trouble using a theme feature
  • how to change color of hamburger menu in centreal plus

    Hello Mert, I would like to know how to change the color of the hamburger menu on mobile phone. There are sliders behind it and the hamburger almost disappears in the background....

  • broken theme

    Hello Mert, I have similar issues before but it was always limited to some pages or browsers and I was able to sort them by clearing the cache. This time is happening...

    Bug report
  • Award page

    SUGGESTION FOR AWARD OR PRESS PAGE: Hi, I need to create an award or press page, I know there is no award page in your preinstalled demo. Would you recommend any pages...

  • Changing 'Portfolio' to something else

    Hi, Whereabouts can I change the 'Portfolio' word which shows at the top of the Portfolio page?. cheers Sam

  • Slide Revolution

    Hi Mert, I have recently updated the Slider Revolution plugin (got seperate license) and it caused a serious problem. I am unable to use theme dashboard now. Please see attached printscreen. Is...

    Bug report


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