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Contact form fail to send messages

Case ID #4407   -   Setup / Installation

Hello there,

I am having a problem recently with the contact form on the website. After a few complaints from my users, regarding that the contact form is not working, i have deactivated the WP Fast Cache plugin and reactivate it and found out that the contact form is now sending messages. Or at least that is what i thought – since i was getting the "successful sent" message. However, i have soon found out that the form is failing in sending the message to my inbox even thou it lets the user know that the message has been sent. I have tried to change the email address and the outcome was the same.
I have contacted the hosting company and they have told me the problem is with the contact form as the server side works just fine.
Can you please help me?

  • Octavian - Nov 2, 2016 11:16
    Updated at Nov 17, 2016 09:46
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