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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Workality Plus
WordPress theme support questions

  • Workality Plus Shop page: change sale tab color

    Hello! Thanks for the great theme. Is there any way to change the color of the triangular SALE tab in the corner of the images in my shop? They are red but...

    Setup / InstallationNov 21st, 2018
  • Latest blog post showing twice

    Hi, My latest blog post is shown twice. Is there a way to stop this from happening please? Thank you. Rosanne

    Setup / InstallationNov 2nd, 2018
  • 2.7 update

    Hi, For some reason, it will not update to the latest version. Kind regards, Rosanne

    Setup / InstallationNov 1st, 2018
  • Disappearing Northeme Content: Masonry Images from Composition (Media) tab; Additional Fields tab

    Hello, thanks for reading! I'm having an issue that I thought was a one-time fluke until it happened again. I'm using Workality Plus and the Masonry Lightbox setting through Northeme's Composition (Media)...

    Setup / InstallationOct 17th, 2018
  • Full screen image

    Hi Mert, Is it possible to show a full screen image for a page without all headers and footers? Many thanks for your advice on this and previous posts. Rob

    Setup / InstallationAug 25th, 2018
  • Horizontal scroll

    Hi, I'm looking to add a horizontal scroll on a page. It's to display a very long image and where the user uses a horizontal scroll bar to move the image. Is...

    Setup / InstallationAug 23rd, 2018
  • Gutenberg

    Will you be updating the Workality Plus theme for the new Gutenberg editor for WordPress? Thanks in advance.

    Setup / InstallationAug 1st, 2018
  • Woocommerce: How to center Single Product Shortcode

    Hello Mert, How can I center a single Product when shown via Shortcode. Example: [product sku="PRODUCT-ID"] with the above shortcode the product is always left-aligned. I want it rather centered. I already...

    Setup / InstallationJun 14th, 2018
  • change text colour

    I want to write a blockquote which has different multiple colours for the text in it. Example As a user (black) I would like to see what other people think about the...

    Setup / InstallationMay 29th, 2018
  • Demo

    Hi there, I wanted to know if it’s possible to use the homepage from the portfolio demo and use the pages from original demo. Thanks Tosin

    Setup / InstallationApr 29th, 2018
  • image zoom fuction activates itself automatically

    Hi Mert, thanks for the help with the "add to cart problem". However, now I encountered another weired behaviour. When you click to open the single product page, the image zooms out...

    Setup / InstallationApr 19th, 2018
  • Add to cart button shows only on hover

    Hi, I am currently setting up my woocommerce store and would like to show the "add to cart" button in the grid listing. Unfortunately it only shows on mouse-over. I also tried...

    Setup / InstallationApr 18th, 2018
  • How to create a CV page

    How to I start in order to create a CV page as the one I see in the demo of workality plus?

    Setup / InstallationMar 24th, 2018
  • sticky menu?

    Hi According to older posts, there must be on option to activate the «Sticky menu» in the settings but I can't find it in my version Workality Plus V2.6.5. Do I need...

    Setup / InstallationMar 20th, 2018
  • Auto-Loading posts breaks up thumbnails positions in galleries

    Hi. I have "Auto-Loading by Scrolling Down" enabled for the blog page. Posts have WP galleries of photos. When someone scroll down the blog page all the thumbnails are OK. But after...

    Setup / InstallationMar 8th, 2018
  • Failed to activate theme

    Hello, I downloaded and installed Workality but the activation caused a 500 error. I deleted the theme and redownloaded the theme, to no avail. Debug in the wp_admin.php gave me this: Parse...

    Setup / InstallationMar 3rd, 2018

    Hi. I can't update the theme from wordpress anymore ( The problem started at the end of last year. When I click the button "UPDATE TO THE LATEST" the message "Something went...

    Setup / InstallationMar 1st, 2018
  • 'works' header

    Hi After changing the permalink I've lost my 'Works' page header and the menu is no longer when I am in this area of my site, can't find a fix could you...

    Setup / InstallationFeb 27th, 2018
  • Error when logging in to back end of Wordpress

    Hi there, im not sure who to turn to with this error of mine so i have contacted wordpress, my webhost and also the thememakers that im currenty using My site seems...

    Setup / InstallationFeb 26th, 2018
  • In Built - SLIDER ITEMS

    Good morning, i have a problem with the slider items in my website. I have installed the multilanguage plug-in Polylang, and i don't see the built-in sliders more, that i've created for...

    Setup / InstallationFeb 26th, 2018
  • Registration fails after moving to new server

    Hi, very happy with the theme, i built a site on a staging domain. Now after moving it to live server (manually via FTP): Updates of Revolution Slider & WP Bakery Visual...

    Setup / InstallationFeb 21st, 2018
  • Social media icons and custom HTML content no longer working in footer

    Hi Northeme My social media icons and custom HTML content are no longer working in the footer. If I change the social media icons to display on the header they work....

    Setup / InstallationFeb 12th, 2018
  • Fatal error:

    I updated everything (plugins, theme, etc) last night and this morning one of my sites gives me this: Fatal error: Call to undefined function is_shop() in /home/sarnic3/ on line 403 Help? This...

    Setup / InstallationFeb 9th, 2018
  • Sidebar always on the left

    I have configured the sidebar on the left, but when I enter a post it is displayed on the right. What is the solution so that the sidebar is always in the...

    Setup / InstallationFeb 2nd, 2018
  • Workality+ and WP White Screen of Death

    Hi, I just downloaded Workality+. My Wordpress is the newest version but when I try to activate Workality (or even just a live preview) I get the White Screen of Death. I...

    Setup / InstallationJan 31st, 2018


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