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Disappearing Northeme Content: Masonry Images from Composition (Media) tab; Additional Fields tab

Case ID #5463   -   Setup / Installation

Hello, thanks for reading! I'm having an issue that I thought was a one-time fluke until it happened again.

I'm using Workality Plus and the Masonry Lightbox setting through Northeme's Composition (Media) tab to add images. All is great on desktop and mobile until a few days later, when all of the images—and the Additional Fields info—disappear.

the page:

I've since manually added back in the missing info for the second time, but I don't want this to happen again. It has only happened on this one page, but it's my most featured project—and it's embarrassing to pull up a webpage with no images in front of a potential client.

(And, if it's in any way connected, I've had my Square payment portal disappear from my WooCommerce payment options too, even though my plugin is installed and active.)

I know it's spooky season, but I hate to see my website content disappear on me! Thanks for all your help. I really appreciate it.


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