Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Workality Plus
WordPress theme support questions

  • Setting Blog post featured image

    Hello, I'm not seeing where to set the featured image for a blog post. I want my blog post page to show the thumbnails of featured images, but in each post there...

    Trouble using a theme featureJul 22nd, 2021
  • Error Message and Workality Framework Issue

    Hello! I have two issues to ask about that may or may not be related. I upgraded to Workality Plus from Workality Premium in March and think there may be some lingering...

    Trouble using a theme featureJul 21st, 2021
  • Thumbnail photo ratio

    Hi Mert, I noticed the thumbnails on my page have different sizes / ratio after I upload them. I've already checked the 'layout grid settings'. It does not seem to respond to...

    Trouble using a theme featureApr 20th, 2021
  • Menu structure + details

    Hi My website at: is finally working almost as I want to. But I have some problems (I'm not very WP experienced so I'm sorry for stupid questions): 1: The sub...

    Trouble using a theme featureMar 29th, 2021
  • WPBakery Page Builder and Theme Demo

    Hi I just bought the Workality Theme and installed it. I want to install the Original Demo as well to get started. But I first needs the plugins and the "WPBakery Page...

    Setup / InstallationDec 22nd, 2020
  • Playing videos don't work. Audio of the video is audable.

    I've just renewed license and upgraded Workality +. Although there are some SVG image size problems (not a big deal) I have a serious video play problem. Videos do not play although...

    Trouble using a theme featureOct 17th, 2020
  • Generic serif font displaying instead of chosen Google Font

    Hello, I am trying to use Roboto Slab for my Page and Post titles. When I try to use Roboto Slab, and many other Google Fonts I tried as tests, the same...

    Setup / InstallationOct 16th, 2020

    How can I limit selected works to 6 on the homepage ?.... it is currently posting all items from my Portfolio onto my homepage, which I don't want . Many thanks

    Trouble using a theme featureOct 14th, 2020
  • Cart page

    Hello! In my website, on Woocommerce "cart", when you want to see the products it says : "Oops! It looks like nothing was found at this location. Maybe try a search?". My...

    Trouble using a theme featureOct 10th, 2020
  • WPBakery Page Builder

    Hi Mert, I updated to the latest version of wordpress (5.5) and now WPBakery Page Builder (V6.2.0) is not showing in any of my pages. I don't even have the option to...

    Trouble using a theme featureAug 12th, 2020
  • How to change the blog title from "Blog"

    Hi. I would like to know how to change the blog title from "Blog" to "Method." I searched how, but only found how to change the portfolio title.

    Setup / InstallationJul 19th, 2020
  • How can I move footer such as copyright?

    Hi there, How can I move footer such as copyright? I would like to know how I can move footer just using "Theme Options," because at first it was on the left...

    Setup / InstallationJul 19th, 2020
  • How to remove right hand side bar on Shop page

    Hello, I have a sidebar on my shop page which includes recent posts etc. I'd like to remove this but I can't find a way to do it!! The 'Shop' page does...

    Trouble using a theme featureJul 3rd, 2020
  • Change the name of Creative Fiels into a custom name?

    How do I change the name of Creative Fiels into a custom name?

    Trouble using a theme featureApr 16th, 2020
  • Why is the gap?

    The problem is shown in the attachments. Help!

    Trouble using a theme featureDec 6th, 2019
  • Full screen implementation

    Hello, I'm trying to implement a full screen on the home page. I've added a slider which uses the slider revolution and selected the slider revolution blank template. But looking at...

    Trouble using a theme featureAug 29th, 2019
  • @font-face font not working on iPhone after latest update

    Hello Northeme My @font-face font no longer displays on iPhone (tested on iPhone 5s) after latest update. I have cleared the cache as well as run a few tests e.g. changing font...

    Trouble using a theme featureAug 20th, 2019
  • It seems that the TinyMCE plugin is missing a path in recent updates

    After one of the past few (WP) updates I receive a warning message over my TinyMCE text fields. It seems that none of my Wordpress installation has the requested path anymore. Also,...

    Bug reportJul 25th, 2019
  • Delete sidebar on Portfolio page

    Hi I would like my Portfolio page to look like the demo, but I am getting a sidebar. How do I delete the sidebar and let the grid of images fill the...

    Trouble using a theme featureJul 11th, 2019
  • Memory Limit sticks to 40 mg

    Hello, as i running woocomrece i am eager that i get the best performance of my website. it says on the requirment page the memory limit is set to 40M. i have...

    Trouble using a theme featureMay 22nd, 2019
  • Revolution Slider Failure

    Hello, some there is Revolution Slider loading failure on my site, like you see attached. "Revolution Slider Error: Error loading" Not every time but often... I think it's much worst via mobile...

    OtherMay 11th, 2019
  • Main menu is changing to different font on pages other than homepage.

    Hello, If i navigate from the main menu to any other page, the menu changes it's font. It is quite annoying and I have tried to find a solution by looking through...

    Bug reportMay 9th, 2019
  • Gutemberg wordpress editor in section "Works"

    Hi Mert, I can see that the Wordpress editor is available in pages and post types. However, what about in project type inside the Works (portfolio) section? Thanks. Kind regards, Rosanne

    OtherMar 26th, 2019
  • How to enable Gutenberg on portfolio custom post type in Workality Plus

    Is there a hack to enable Gutenberg editor on the portfolio post type (or other custom post types) in Workality plus. Anything I can add in my childtheme's php perhaps?

    Trouble using a theme featureMar 1st, 2019
  • How do I add Work/Portfolio posts to Home/Front page?

    Hello. I'm having trouble getting the content in my portfolio to show up on my home page. I have a "test" post in my Work section but it's not showing up on...

    Trouble using a theme featureJan 29th, 2019


Theme support is only available for our premium themes.

Please sign in to access support forums and submit your queries.