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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Workality Plus
WordPress theme support questions

  • Full screen implementation

    Hello, https://www.roberto-segate.co.uk I'm trying to implement a full screen on the home page. I've added a slider which uses the slider revolution and selected the slider revolution blank template. But looking at...

    Trouble using a theme featureAug 29th, 2019
  • @font-face font not working on iPhone after latest update

    Hello Northeme My @font-face font no longer displays on iPhone (tested on iPhone 5s) after latest update. I have cleared the cache as well as run a few tests e.g. changing font...

    Trouble using a theme featureAug 20th, 2019
  • It seems that the TinyMCE plugin is missing a path in recent updates

    After one of the past few (WP) updates I receive a warning message over my TinyMCE text fields. It seems that none of my Wordpress installation has the requested path anymore. Also,...

    Bug reportJul 25th, 2019
  • Delete sidebar on Portfolio page

    Hi I would like my Portfolio page to look like the demo, but I am getting a sidebar. How do I delete the sidebar and let the grid of images fill the...

    Trouble using a theme featureJul 11th, 2019
  • Memory Limit sticks to 40 mg

    Hello, as i running woocomrece i am eager that i get the best performance of my website. it says on the requirment page the memory limit is set to 40M. i have...

    Trouble using a theme featureMay 22nd, 2019
  • Revolution Slider Failure

    Hello, some there is Revolution Slider loading failure on my site, like you see attached. "Revolution Slider Error: Error loading" Not every time but often... I think it's much worst via mobile...

    OtherMay 11th, 2019
  • Main menu is changing to different font on pages other than homepage.

    Hello, If i navigate from the main menu to any other page, the menu changes it's font. It is quite annoying and I have tried to find a solution by looking through...

    Bug reportMay 9th, 2019
  • Gutemberg wordpress editor in section "Works"

    Hi Mert, I can see that the Wordpress editor is available in pages and post types. However, what about in project type inside the Works (portfolio) section? Thanks. Kind regards, Rosanne

    OtherMar 26th, 2019
  • How to enable Gutenberg on portfolio custom post type in Workality Plus

    Is there a hack to enable Gutenberg editor on the portfolio post type (or other custom post types) in Workality plus. Anything I can add in my childtheme's php perhaps?

    Trouble using a theme featureMar 1st, 2019
  • How do I add Work/Portfolio posts to Home/Front page?

    Hello. I'm having trouble getting the content in my portfolio to show up on my home page. I have a "test" post in my Work section but it's not showing up on...

    Trouble using a theme featureJan 29th, 2019
  • Menu not appearing on mobile

    In the process of setting up a very basic website and the mobile menu is not showing up. We've tried adding two separate menus as recommended by the Workality theme (one specifically...

    Bug reportJan 14th, 2019
  • swapping page types

    Hi Is it possible to migrate a 'works' page to an 'archive' page? Without copy and pasting all text and imagery? Like a button check or changing the URL from works to...

    OtherJan 8th, 2019
  • Homepage Banner

    Hello, I have a question regarding setting up a banner on the homepage similar to this one: https://minimal.kitewp.com Thanks, Tosin

    OtherDec 30th, 2018
  • Tagline

    Hello! I need some help with adding my tagline beside my logo instead of underneath. Cheers! Tosin

    Setup / InstallationDec 6th, 2018
  • Workality Plus Shop page: change sale tab color

    Hello! Thanks for the great theme. Is there any way to change the color of the triangular SALE tab in the corner of the images in my shop? They are red but...

    Setup / InstallationNov 21st, 2018
  • Latest blog post showing twice

    Hi, My latest blog post is shown twice. Is there a way to stop this from happening please? Thank you. Rosanne

    Setup / InstallationNov 2nd, 2018
  • 2.7 update

    Hi, For some reason, it will not update to the latest version. Kind regards, Rosanne

    Setup / InstallationNov 1st, 2018
  • Disappearing Northeme Content: Masonry Images from Composition (Media) tab; Additional Fields tab

    Hello, thanks for reading! I'm having an issue that I thought was a one-time fluke until it happened again. I'm using Workality Plus and the Masonry Lightbox setting through Northeme's Composition (Media)...

    Setup / InstallationOct 17th, 2018
  • Full screen image

    Hi Mert, Is it possible to show a full screen image for a page without all headers and footers? Many thanks for your advice on this and previous posts. Rob

    Setup / InstallationAug 25th, 2018
  • Horizontal scroll

    Hi, I'm looking to add a horizontal scroll on a page. It's to display a very long image and where the user uses a horizontal scroll bar to move the image. Is...

    Setup / InstallationAug 23rd, 2018
  • Gutenberg

    Will you be updating the Workality Plus theme for the new Gutenberg editor for WordPress? Thanks in advance.

    Setup / InstallationAug 1st, 2018
  • Woocommerce: How to center Single Product Shortcode

    Hello Mert, How can I center a single Product when shown via Shortcode. Example: [product sku="PRODUCT-ID"] with the above shortcode the product is always left-aligned. I want it rather centered. I already...

    Setup / InstallationJun 14th, 2018
  • change text colour

    I want to write a blockquote which has different multiple colours for the text in it. Example As a user (black) I would like to see what other people think about the...

    Setup / InstallationMay 29th, 2018
  • Demo

    Hi there, I wanted to know if it’s possible to use the homepage from the portfolio demo and use the pages from original demo. Thanks Tosin

    Setup / InstallationApr 29th, 2018
  • image zoom fuction activates itself automatically

    Hi Mert, thanks for the help with the "add to cart problem". However, now I encountered another weired behaviour. When you click to open the single product page, the image zooms out...

    Setup / InstallationApr 19th, 2018

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