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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Workality Plus
WordPress theme support questions

  • Portfolio wont scroll down past the first 12 posts

    Hi, Since the recent update, my portfolio page (21 posts) won't scroll down past the initial 12 posts. The loading icon constantly spins as the blue bar loads, but the extra posts...

    Bug reportJul 20th, 2015
  • Appearance Panel

    I have upgraded my theme from Workality Premium with no issues going through the prompts. Where I have a problem is after install and my site is ready for me to tweak....

    Setup / InstallationJul 17th, 2015
  • Some Portfolio thumbnail rollovers not working

    Hi, I'm using Workality Plus. I have a 3 column portfolio page with 21 items in the folio. All of the thumbnails on the portfolio page are making use of the rollover....

    Bug reportJul 14th, 2015
  • Qtranslate-X integration

    Hi Mert, there are still some problems with translated text on some elements in the Workality Plus Theme. (example: The developers from QTranslase-X has updated their plugin to work with other...

    Trouble using a theme featureJul 10th, 2015
  • TAB-shortcode goes crazy

    Hi Mert, since the last update the shortcode for [tabs][tab] has a bug. On the position in the webpage where the tab-shortcode is located the Plugin "Code Insert" inserts the things that...

    Bug reportJul 10th, 2015
  • Upgrade theme data Panel not showing

    Hello Ive backed up my site into the right folder, but I'm not getting the upgrade theme data panel - instead its giving me two options - set up wizard or transfer...

    Setup / InstallationJul 9th, 2015
  • Upgrade

    I just upgraded from premium to plus ( workality) and trying to set my site up but worried about losing my data or settings. In the get started screen you have the...

    Setup / InstallationJul 7th, 2015
  • Website not working after upgrading to Workality Plus

    Hi there. I followed all of the instructions when I downloaded and installed the new theme (I was using Premium before.) I went thru the installation process and after getting to the...

    Setup / InstallationJul 2nd, 2015
  • Blog page width

    Hi there, it appears that the update to workality plus has changed the width a lil bit? I sorta remember the previous workality premium having 2 columns and the main column was...

    Setup / InstallationJul 2nd, 2015
  • Workality plus update

    I updated the Workality plus theme today, but now cannot locate the recommended Appearance setting updates. Are they posted somewhere?

    OtherJun 27th, 2015
  • Workality Plus - doesn't sow in mobile device..

    Dear Admin, I have install Workality Plus at, when i acces in mobile device, website doesnot appear. just blank. whats error is it? Best regars Anton

    Setup / InstallationJun 24th, 2015
  • Hide Categories only on WooCommerce Shop Page

    Hi Mert, played around with the categories and I have already too much of them in the Shop. So I use the sidebarwidget for them. Now I want to hide only the...

    Trouble using a theme featureJun 22nd, 2015
  • External Thumbnail

    Hi, I'm stuck with one major problem: I want to use an external image as thumbnail on the WeeCommerce Products Overview. So far so good, I used tu use the plugin "Nelio...

    Trouble using a theme featureJun 22nd, 2015
  • Missing Blogger Name, Post Date and Nr. of Comments on Blog Posts

    Hi Mert, I looked everywhere in the settings of Workality Plus, but I did not find where to enable Category/Date/AuthorInfo, etc. on Blog Posts like before. The Only thing I see on...

    Trouble using a theme featureJun 21st, 2015
  • Icon Shortcodes not working

    Hi Mert, The icon shortcode are not working anymore. I cant find it the documentation (Is there a complete PDF docu?) After some research on the DemoTheme it seems that the syntax...

    Trouble using a theme featureJun 21st, 2015
  • Can't use shortcodes in maintenance mode

    I can't seem to use my shortcodes in maintenance mode. The shortcode appears in the preview. I'd like to have a subscription form as my site is being built. Regards and thanks...

    Trouble using a theme featureJun 19th, 2015
  • Padding

    Hi, Is there a way to adjust the padding on the portfolio page using the framework sliders? The demo shows there is padding on the body of the portfolio as well as...

    OtherJun 16th, 2015
  • Sidebar

    Hi, Just installed Workality Plus, Is there a way to remove the side bar on the home page to make it look like the Demo? Thanks

    OtherJun 16th, 2015
  • Considering Workality Plus

    If I upgrade from Workality Premium to Workality Plus, do I need to / better make a Plus-child-theme to have my styling and tuning fixed in future upgrades of Workality Plus? I...

    Setup / InstallationJun 16th, 2015
  • custom post working differently for my logo link

    Hello, My 'work' menu item returns a gallery of categories as I expect. I have set this page as my home page but it instead returns the text for the categories instead...

    Trouble using a theme featureJun 16th, 2015
  • Demo Content & Logo

    Good day! I wanted to know if the demo content is available for download. As well, what font was used for the website logo? Thanks, Tosin

    Setup / InstallationJun 15th, 2015
  • Serial number don't work

    Hi, We have purchased Workality Plus but the serial number does not work. Once activated, I introduce email + serial number but an error message appears.

    OtherJun 11th, 2015
  • Question about Northeme Update

    Hi Mert, Before I install the latest update, I have a question. If I install this, will I need to make all my artistic changes again? Is there a way to keep...

    OtherJun 24th, 2013


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