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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


Case ID #3140   -   Setup / Installation

I just upgraded from premium to plus ( workality) and trying to set my site up but worried about losing my data or settings. In the get started screen you have the option to paste in your northeme back up file, where is that located? it doesn't explain. I assume this will carry through any settings i had before?
I backed up my entire site before the update but not sure what do here..


  • L - Jul 7, 2015 17:12
    Updated at Jul 21, 2015 22:07
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