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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WP THEMES Workality Plus
WordPress theme support questions

  • RSS Feed Settings

    Where do I find the RSS feed configurations? Thanks.

    Setup / InstallationJan 14th, 2016
  • Hamburger menu and social icons not working on iphone/ipad

    Hi there, Love the Workality Plus theme! Just noticed something though, the hamburger menu doesn't seem to work on iphone and ipad, it just goes red when I click on it. Also...

    Setup / InstallationJan 10th, 2016
  • Impossible to remove a slide with Firefox

    Hey :) I'm enjoying a lot creating my website with Workality! I just discovered a bug when I try to remove a picture (slide) from a slider. Everything works fine with SAFARI,...

    Setup / InstallationJan 10th, 2016
  • Home page re-loading thumbnails all ready dieplayed

    Hello, I have just updated to the latest Wordpress, and noticed this week that when viewing my home page, the thumbnails load as you scroll down but rather than loading new posts,...

    Setup / InstallationJan 8th, 2016
  • I can't upload any more fotos

    Hi, I have problmes to upload fotos to the Media library. My hosting provider told me that is not a matter of space neither of permissions, and that it has to do...

    Setup / InstallationDec 29th, 2015
  • Manual update to 1.3.7

    When I try to update workality plus, I get a message telling me that the authorization is not OK for writing on "Uploads". But I made sure that it was actually 7777...

    Setup / InstallationDec 12th, 2015
  • Lost my translations every upgrade

    Hey :) I lost my translation already twice, actually every time I do an upgrade from my Workality Plus Theme. Is that normal?! How can I upgrade next time without losing ma...

    Setup / InstallationDec 10th, 2015
  • Reorder shop items

    How do I reorder shop items so they are in the order I want them to be in? Fore example I have a shop sub page on my website called greeting cards....

    Setup / InstallationDec 2nd, 2015
  • Blog page showing content of first post

    I'm sure this is an easy fix, but I can't figure out where to make the relevant change... My "Blog" page is showing the list of blog posts as expected, but at...

    Setup / InstallationDec 1st, 2015
  • Menu on mobile not working anymore

    hi there, it seems the expanding burger menu is no longer working since the last update or one before. Tapping it doesn't do anything anymore.

    Setup / InstallationDec 1st, 2015
  • Font size for Category/creative field on home page

    Hi Mert, I have been trying to change the font size - for the creative files on the home page through the font and styling options, but nothing has worked. How...

    Setup / InstallationDec 1st, 2015
  • How do I change the aspect ratio of the Gallery Images on Product Pages

    Hello. Am currently adding Products to my site and my product images are being cropped to 600x600px, but I want them to be displayed in portrait ratio, eg 600x900px. Is this controlled...

    Setup / InstallationDec 1st, 2015
  • WPML not working on Workality Plus

    Hi. I've installed the plugin WPML in order to make my website multilanguage, but when I activate it, I cannot acces to wp-admin. All I get is a blank page. I've contacted...

    Setup / InstallationNov 30th, 2015
  • excerpts

    Hi, I posted a question a month or so ago regarding excerpts for password protected project pages showing a default message, I thought this was fixed and my site started showing the...

    Setup / InstallationNov 24th, 2015
  • slider image size

    my slider images are sized to 1000 X 667px but when uploaded it is 930 X 620px. It displays much deeper than your demo causing my selected images to drop down too...

    Setup / InstallationNov 23rd, 2015
  • navigation arrows / White space

    Fantastic update to the theme, really pleased at the neatness of it all. I do have a couple of questions though.. 1. Is there an option to pop the post page navigation...

    Setup / InstallationNov 22nd, 2015
  • Search function - only one result

    Whenever I search for something on my website, it only ever gives me one result, even when I know there should be multiple results. My website is

    Setup / InstallationNov 22nd, 2015
  • image dimensions of the homepage slider

    Hi, can you please tell me the image dimensions of the homepage slider. my images are not wide enough. thanks

    Setup / InstallationNov 21st, 2015
  • Password Protected

    Is the "password Protected' feature working with Pages?

    Setup / InstallationNov 20th, 2015
  • Workality Premium to Workality Plus

    I'm currently running Premium and have upgraded to Plus (perhaps to hastily). Now I'm looking for documentation on how to convert my projects in the premium theme to projects in my new...

    Setup / InstallationNov 19th, 2015
  • woocommerce help

    does anyone know a good site to get woocommerce help? i want to offer both an actual cd (shipped) or the digital download version (no shipping) for the same product and i'm...

    Setup / InstallationNov 19th, 2015
  • How to translate the "Password protected content" page?

    Hey! I'm using the WORKALITY PLUS theme and I translated in french. Everything works fine, but the "Password protected content" page that stays in english... how can I translate that part? In...

    Setup / InstallationNov 18th, 2015
  • updated my WP site URL and now the site is broken...

    Hi, I didn't want to loose my current website while I was building out the WP site, so I created it in a sub directory called "portfolio". I just updated the WP...

    Setup / InstallationNov 18th, 2015
  • Slider animation speed change has no effect

    Hi Mert, I'd like to slow down the transition speed between my slides (main page). I have used the option in Appearance->Plugins+Sliders and changed it to 2000, then 3000, then 500. It...

    Setup / InstallationNov 18th, 2015
  • workality and woocommerce

    Hi there, i know there was a somewhat recent update to workality few weeks ago but i cant help but wonder if there's another one coming up. Ive just updated woocommerce and...

    Setup / InstallationNov 15th, 2015


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