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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Madrigal
WordPress theme support questions

  • Links in "Additional Fields and Options" look broken

    Hi Mert, Finally getting around to using this theme and migrating to wordpress- super crazy process! We spoke previously about the embedding of links to credits in Additional Fields and Options area......

    Setup / InstallationJul 20th, 2016
  • Release notes

    Hi Mert, where can I find release notes / implemented features / bug fixes for product updates? Looking forward to your reply, Gus

    Setup / InstallationJul 12th, 2016
  • Portfolio initial thumbnail animation fade in

    Hello, how can i disable the initial "fading up" animation on a portolio page template? So the thumbnails simply sit there and do not move up when loading the page. all the...

    Setup / InstallationJul 7th, 2016
  • Social media icons on Mantainance Mode

    Hi, I wonder if social media icons can be incorporated in Mantainance mode? I am looing to keep communication open with our visitors by inviting them to check our social media channels...

    Setup / InstallationJul 7th, 2016
  • Javascript issue in adding additional custom fields to portfolio projects

    Hi, 1. I am adding in lots of portfolio projects but recently (I think since upgrading) I am not able to press the "+ add new field" button in the add new...

    Setup / InstallationJun 22nd, 2016
  • Related Projects

    Hi Mert, As default, on single portfolio pages, the related projects load, then transition out, then transition back in upon scrolling down. Is it possible to eliminate the transition out and in,...

    Setup / InstallationJun 20th, 2016
  • Error with instaling demo

    Some problems during installind demo data http://prntscr.com/bg20nu Requirements are ok http://prntscr.com/bg20xm

    Setup / InstallationJun 14th, 2016
  • Images displaying twice in product gallery

    Hi Mert Just noticed that when setting the option to display the single post (product) shop gallery as a list it displays each image twice instead of once? Any ideas? Many thanks!

    Setup / InstallationJun 12th, 2016
  • Lightbox thumbnail styling

    Hi. I love the latest update. I would like to be able to alter the border and height of thumbnails in the lightbox. All my images are 16:9 for video, so how...

    Setup / InstallationJun 12th, 2016
  • Cloud.Typography

    Hi! Is it possible to use Hoefler & Co's Cloud.Typography in this theme? If so, is there any documentation in how to set it up? Thank you!

    Setup / InstallationJun 4th, 2016
  • Mobile layout not resizing single page site

    Hello Mert I'm currently trying to build a single page site with Madrigal, everything looks great on desktop!! but on mobile this isn't the case, with content and text headers being cropped/cut...

    Setup / InstallationJun 3rd, 2016
  • Social Icons not appearing in Header, pages not appearing in sidebar

    Hello Mert I'm having trouble getting the social icons to appear in the header, even after setting this in the options? the sidebar menu also doesn't seem to show any pages, just...

    Setup / InstallationMay 31st, 2016
  • Blog Page Cover/Hero in 2.2. Update

    Hi Mert, I just updated to version 2.2 and am no longer able to access Page Cover/Hero settings for blog posts. It's still there for new and published pages, but not for...

    Setup / InstallationMay 31st, 2016
  • Front Page displaying posts at bottom of screen

    Hey Mert Probably an obvious reason, but I'm getting the top of my featured images appearing at the bottom of my page cover on my Front Page, so instead of scrolling to...

    Setup / InstallationMay 30th, 2016
  • Northeme lightbox and zoom?

    Hi Mert, I have discovered that using the lightbox on single work pages is not zoomable on my iPhone 5s which is not optimal for showing artwork. People want to zoom and...

    Setup / InstallationMay 28th, 2016
  • thumbnail rollover

    Hi Mert, I updated to new WP en Madrigal versions yesterday. For some reason the thumbnail rollovers are not working anymore. I tried changing some settings in the main theme admin panel...

    Setup / InstallationMay 28th, 2016
  • Footer text - email link

    Hi Mert How do I add my email address as a clickable link to the footer text? Cheers Gary

    Setup / InstallationMay 25th, 2016
  • Menu styles

    Hello, I wanted to see what it might take to change a style of the current menu item. For example, I would just like to make the entire menu bold, but it...

    Setup / InstallationMay 24th, 2016
  • Lightbox not working properly

    Hi, I want to show lightbox images in full screen to fit the height of the screen. However no matter what option I select it always show a smaller image with padding...

    Setup / InstallationMay 19th, 2016
  • Removing the Live demo?

    I've downloaded the Live demo to try to figure out how to create that landing page featured. But now I can't seem to get rid of the live demo all in one...

    Setup / InstallationMay 19th, 2016
  • hyphen

    Hi Mert, Your Headlinecodes etc. don't let a "hyphen" as a "hyphen". It makes a "underline". Its not the Font. If i use it shows it right. Example here: http://bloett.de Could you...

    Setup / InstallationMay 18th, 2016
  • Using Timeline express to Portfolio items

    Hi there, I've added the plugin timeline express to my site, when I create a post the timeline exp widget appears next to the Northeme shortcodes drop down, but when I try...

    Setup / InstallationMay 4th, 2016
  • Main nav when scrolling

    Hi there, Big fan of the theme and love it! I can't seem to find a way to leave the navigation at the top when scrolling down the page, it always changes...

    Setup / InstallationApr 17th, 2016
  • Video options?

    Hi! I'm wondering if there's any option in Madrigal to use videos — from YouTube, Vimeo, or self-hosted — in place of the background images or solid background colors. If there's an...

    Setup / InstallationApr 15th, 2016
  • Slideshow possibilities instead of only BG color / Image.

    Hello, Is it possible to have a similar slideshow feature on Madrigal like the one on Central Plus? If so, how do I include a slideshow on my page? Thank you! Leonardo

    Setup / InstallationApr 8th, 2016

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