Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
hi, i can't update visual composer every time i try to update it to version 4.12 it says that the update was successful but it still says version 4.11. i tried deactivate...
hi, after wp 4.6 update i can't set feature image. when i select and image and set it as feature image it shows up ok but when i click publish/update it disappears....
Hi Mert, I'm just wondering where I might find the markup for Page Cover/Hero. I'd like to add a div to it and can't seem to find it in any of the...
Hi Mert, What do i wrong? i couldn't see any slider on my pagecoverHero It´s activate, load…but any slider is shown at the hero place….? Page even on PortfolioPage http://www.36grad.ch/portfolio-page/ http://www.36grad.ch/work/chesa-erica-engadin/ Love...
Hello, respect to the documentation, when editing a portfolio single post, i don't see the post settings >layout type options. However I want to hide the column with the custom fields (Client...
Hi Mert, Finally getting around to using this theme and migrating to wordpress- super crazy process! We spoke previously about the embedding of links to credits in Additional Fields and Options area......
Hi Mert, where can I find release notes / implemented features / bug fixes for product updates? Looking forward to your reply, Gus
Hello, how can i disable the initial "fading up" animation on a portolio page template? So the thumbnails simply sit there and do not move up when loading the page. all the...
Hi, I wonder if social media icons can be incorporated in Mantainance mode? I am looing to keep communication open with our visitors by inviting them to check our social media channels...
Hi, 1. I am adding in lots of portfolio projects but recently (I think since upgrading) I am not able to press the "+ add new field" button in the add new...
Hi Mert, As default, on single portfolio pages, the related projects load, then transition out, then transition back in upon scrolling down. Is it possible to eliminate the transition out and in,...
Some problems during installind demo data http://prntscr.com/bg20nu Requirements are ok http://prntscr.com/bg20xm
Hi Mert Just noticed that when setting the option to display the single post (product) shop gallery as a list it displays each image twice instead of once? Any ideas? Many thanks!
Hi. I love the latest update. I would like to be able to alter the border and height of thumbnails in the lightbox. All my images are 16:9 for video, so how...
Hi! Is it possible to use Hoefler & Co's Cloud.Typography in this theme? If so, is there any documentation in how to set it up? Thank you!
Hello Mert I'm currently trying to build a single page site with Madrigal, everything looks great on desktop!! but on mobile this isn't the case, with content and text headers being cropped/cut...
Hello Mert I'm having trouble getting the social icons to appear in the header, even after setting this in the options? the sidebar menu also doesn't seem to show any pages, just...
Hi Mert, I just updated to version 2.2 and am no longer able to access Page Cover/Hero settings for blog posts. It's still there for new and published pages, but not for...
Hey Mert Probably an obvious reason, but I'm getting the top of my featured images appearing at the bottom of my page cover on my Front Page, so instead of scrolling to...
Hi Mert, I have discovered that using the lightbox on single work pages is not zoomable on my iPhone 5s which is not optimal for showing artwork. People want to zoom and...
Hi Mert, I updated to new WP en Madrigal versions yesterday. For some reason the thumbnail rollovers are not working anymore. I tried changing some settings in the main theme admin panel...
Hi Mert How do I add my email address as a clickable link to the footer text? Cheers Gary
Hello, I wanted to see what it might take to change a style of the current menu item. For example, I would just like to make the entire menu bold, but it...
Hi, I want to show lightbox images in full screen to fit the height of the screen. However no matter what option I select it always show a smaller image with padding...
I've downloaded the Live demo to try to figure out how to create that landing page featured. But now I can't seem to get rid of the live demo all in one...
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