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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Madrigal
WordPress theme support questions

  • woocommerce more than one Product Image

    Hi there, maybe I am just blind on this, but I can only add one thumbnail while setting up a new product in woocommerce. How do I get to adding various product...

    Trouble using a theme featureApr 11th, 2019
  • Setting half-page image

    Hey, Mert, Is there any way to set up a page in which, say, the right half is content & copy, etc., and the left half is a static image that covers...

    Trouble using a theme featureMar 31st, 2019
  • Social icons / position

    Hi there, I'd like to use the FontAwesome icons that the theme uses to make a social "bar" in a text box, but the icons don't seem to want to be hyperlinked....

    Trouble using a theme featureMar 27th, 2019
  • Main menu

    Hi, I would like to disable the hover effect on the top menu in Madrigal. I have searched but cant find why all items kind of get an opacity effect when hover...

    Trouble using a theme featureMar 26th, 2019
  • a featured image can't be set

    We've downloaded a demo site (Madrigal v.2) but when we try to add a project, a featured image can't be set. This results in projects not being visible on the page. 1....

    Setup / InstallationFeb 24th, 2019
  • How to change (translate) the name on the side panel shopping cart?

    Hi, I would like to translate the elements* of the side panel of the shopping basket and change the text* on the buttons: to checkout, pay and buy. (shop based on WooCommerce)....

    Trouble using a theme featureFeb 22nd, 2019
  • Broken drop down

    Hi, I am developing a small site for a client using Madrigal. I need to implement a calender and have choosen to use Modern Events Calendar by Webnus. Everything seems to work...

    OtherFeb 5th, 2019
  • Set background color in the footer

    Hi, I am trying to set a background color for the footer but I cant get it to work. I have tried .footer { background-color: #000; } but after looking in to...

    OtherJan 29th, 2019
  • Gutenberg

    Hi Mert, With respect to Gutenberg I was wondering if you are planning on making significant changes to the themes. If so could you share your timetable on this with us? Looking...

    OtherJan 27th, 2019
  • Sub-Menu Functionality

    Hello, In the desktop menu, if there are sub-menus the functionality is to open a side panel column with links to the sub-menus. Is it possible to turn this functionality off and...

    Setup / InstallationDec 12th, 2018
  • Password protect problem

    Hello, I have a problem with securing the page for a password, namely how I check the options this page is looping, i.e. I have a page for the password, enter the...

    Setup / InstallationNov 4th, 2018
  • Custom Post Template

    Hello. I'm looking to create a custom post template so I can build myself a few different options for blog posts. I've tried using WP Custom Post Template plugin but it doesn't...

    Setup / InstallationOct 28th, 2018
  • Shortcut Text showing at Footer

    Hi Meet, I have alter the update a new text: [nor_social_sharing alignment="center" fblike="" fbicon="true" twicon="" google="" pinicon="true" tumblr="" linkedin="true" vkontakte=""[ in the footer area. on all pages, portfolio etc. see: https://www.36grad.ch/about/ How...

    Setup / InstallationOct 1st, 2018
  • sticky mobile menu

    hi mert, is there a way I can make the logo + hamburger menu icon stick to the top while scrolling on mobile? Thanks for your reply,

    Setup / InstallationAug 6th, 2018
  • product home

    Hello,I'm trying to change the first 3 products who appear in the home page. Normally I changed the publication date, but it doesn't work anymore.. Can you help me? Thanks a lot...

    Setup / InstallationJul 11th, 2018
  • One-page "dot" color

    Hi there, I'm using the one-page setup for webpage and I'm wondering if it's possible to change the color of the "dots" used to scroll from black to something else that'll better...

    Setup / InstallationJun 10th, 2018
  • Mobile Menue Color

    Hi Mert, I tried all... who could I change the mobile Menue(sidebar left) Color (link and text) ? It stays grey however I do! http://makebrands.de/paradies/project/trauma-therapie/ Thank you for an answer AddOnQuestion: The...

    Setup / InstallationMay 30th, 2018
  • GDPR

    Hi Mert, could you please make your contact Form GDPR conform? It would be nice to add a checkbox, were you have to accept the legal notice of the site. That would...

    Setup / InstallationMay 30th, 2018
  • Menue, by individual Link

    Hi Mert, a quick question: I build a one pager site with madrigal. The mobile menue, who is build with a "individual link" have a different behavior and styling than a normal...

    Setup / InstallationApr 30th, 2018
  • Contact Form

    Hello there, i could not get that "Contact Form" working. I read something about js conflict, but how could a get rid of that error?? (no mail-respons) Thanks lot! best Henk

    Setup / InstallationMar 19th, 2018
  • 5 column lay-out

    Hi there Mert, I’d like to achieve a 5 column layout using visual composer. I stumbled across an article about a different theme here: https://themes.artbees.net/docs/five-columns/ Is this method at all applicable for...

    Setup / InstallationMar 15th, 2018
  • lightbox, visual composer

    Hi Mert, Pretty much all my pages are built with Visual Composer. What I'd like to add is create a lightbox per works page. So whenever someone clicks on an image on...

    Setup / InstallationFeb 23rd, 2018
  • Cover/hero page limitations

    Hi there! In Madrigal, is it possible to manipulate the cover page to sort of look like two columns? To illustrate what I mean, take a look at this: https://www.newyorker.com/magazine/2017/12/11/nicolas-maduros-accelerating-revolution One half...

    Setup / InstallationFeb 19th, 2018
  • Booked Plugin

    Hi Mert, a small question: I will used the plugin "booked" (https://getbooked.io) for a new Website for a therapy studio. I will use the madrigal onepager layout. Is it possible to use...

    Setup / InstallationJan 30th, 2018
  • Social icons no longer appearing in the footer

    Hey, there. I'm running Madrigal on two separate websites and both have the same issue suddenly. I thought it may have been something to do with letting my support lapse with Northeme,...

    Setup / InstallationJan 26th, 2018

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