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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


WP THEMES Madrigal
WordPress theme support questions

  • a featured image can't be set

    We've downloaded a demo site (Madrigal v.2) but when we try to add a project, a featured image can't be set. This results in projects not being visible on the page. 1....

    Setup / InstallationFeb 24th, 2019
  • How to change (translate) the name on the side panel shopping cart?

    Hi, I would like to translate the elements* of the side panel of the shopping basket and change the text* on the buttons: to checkout, pay and buy. (shop based on WooCommerce)....

    Trouble using a theme featureFeb 22nd, 2019
  • Broken drop down

    Hi, I am developing a small site for a client using Madrigal. I need to implement a calender and have choosen to use Modern Events Calendar by Webnus. Everything seems to work...

    OtherFeb 5th, 2019
  • Set background color in the footer

    Hi, I am trying to set a background color for the footer but I cant get it to work. I have tried .footer { background-color: #000; } but after looking in to...

    OtherJan 29th, 2019
  • Gutenberg

    Hi Mert, With respect to Gutenberg I was wondering if you are planning on making significant changes to the themes. If so could you share your timetable on this with us? Looking...

    OtherJan 27th, 2019
  • Sub-Menu Functionality

    Hello, In the desktop menu, if there are sub-menus the functionality is to open a side panel column with links to the sub-menus. Is it possible to turn this functionality off and...

    Setup / InstallationDec 12th, 2018
  • Password protect problem

    Hello, I have a problem with securing the page for a password, namely how I check the options this page is looping, i.e. I have a page for the password, enter the...

    Setup / InstallationNov 4th, 2018
  • Custom Post Template

    Hello. I'm looking to create a custom post template so I can build myself a few different options for blog posts. I've tried using WP Custom Post Template plugin but it doesn't...

    Setup / InstallationOct 28th, 2018
  • Shortcut Text showing at Footer

    Hi Meet, I have alter the update a new text: [nor_social_sharing alignment="center" fblike="" fbicon="true" twicon="" google="" pinicon="true" tumblr="" linkedin="true" vkontakte=""[ in the footer area. on all pages, portfolio etc. see: https://www.36grad.ch/about/ How...

    Setup / InstallationOct 1st, 2018
  • sticky mobile menu

    hi mert, is there a way I can make the logo + hamburger menu icon stick to the top while scrolling on mobile? Thanks for your reply,

    Setup / InstallationAug 6th, 2018
  • product home

    Hello,I'm trying to change the first 3 products who appear in the home page. Normally I changed the publication date, but it doesn't work anymore.. Can you help me? Thanks a lot...

    Setup / InstallationJul 11th, 2018
  • One-page "dot" color

    Hi there, I'm using the one-page setup for webpage and I'm wondering if it's possible to change the color of the "dots" used to scroll from black to something else that'll better...

    Setup / InstallationJun 10th, 2018
  • Mobile Menue Color

    Hi Mert, I tried all... who could I change the mobile Menue(sidebar left) Color (link and text) ? It stays grey however I do! http://makebrands.de/paradies/project/trauma-therapie/ Thank you for an answer AddOnQuestion: The...

    Setup / InstallationMay 30th, 2018
  • GDPR

    Hi Mert, could you please make your contact Form GDPR conform? It would be nice to add a checkbox, were you have to accept the legal notice of the site. That would...

    Setup / InstallationMay 30th, 2018
  • Menue, by individual Link

    Hi Mert, a quick question: I build a one pager site with madrigal. The mobile menue, who is build with a "individual link" have a different behavior and styling than a normal...

    Setup / InstallationApr 30th, 2018
  • Contact Form

    Hello there, i could not get that "Contact Form" working. I read something about js conflict, but how could a get rid of that error?? (no mail-respons) Thanks lot! best Henk

    Setup / InstallationMar 19th, 2018
  • 5 column lay-out

    Hi there Mert, I’d like to achieve a 5 column layout using visual composer. I stumbled across an article about a different theme here: https://themes.artbees.net/docs/five-columns/ Is this method at all applicable for...

    Setup / InstallationMar 15th, 2018
  • lightbox, visual composer

    Hi Mert, Pretty much all my pages are built with Visual Composer. What I'd like to add is create a lightbox per works page. So whenever someone clicks on an image on...

    Setup / InstallationFeb 23rd, 2018
  • Cover/hero page limitations

    Hi there! In Madrigal, is it possible to manipulate the cover page to sort of look like two columns? To illustrate what I mean, take a look at this: https://www.newyorker.com/magazine/2017/12/11/nicolas-maduros-accelerating-revolution One half...

    Setup / InstallationFeb 19th, 2018
  • Booked Plugin

    Hi Mert, a small question: I will used the plugin "booked" (https://getbooked.io) for a new Website for a therapy studio. I will use the madrigal onepager layout. Is it possible to use...

    Setup / InstallationJan 30th, 2018
  • Social icons no longer appearing in the footer

    Hey, there. I'm running Madrigal on two separate websites and both have the same issue suddenly. I thought it may have been something to do with letting my support lapse with Northeme,...

    Setup / InstallationJan 26th, 2018
  • Customize lightbox settings

    Hi, again! Is there any way to customize any of lightbox settings, for ex. animation type, speed, arrow type as in slider settings! Regards, Markiian

    Setup / InstallationJan 23rd, 2018
  • Read more button in main project text

    Hi! Is there any way to add "read more button" after certain amount of text in the project page? for ex. here: https://whatiszmist.com/work/miskyj-arhiv/ Regards.

    Setup / InstallationJan 23rd, 2018
  • Excerpt doesn't work on Chinese

    Are there any way to make Excerpt count Chinese correctly?

    Setup / InstallationJan 13th, 2018
  • Resizing image thumbnails in single post

    Hi Mert! All the images are loaded to the server 2600 wide, for wide screen resolutions. And when the page opens it loads all the images in original size, its killing the...

    Setup / InstallationNov 1st, 2017

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