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Support Forums

Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

WordPress theme support questions

  • Auto image width in sliders

    Hello, I've started working with Regain for my portfolio website and am trying out a few things. I haven't really understood how to design a start page with all the thumbnails of...

    Setup / InstallationNov 17th, 2017
  • Password protected "Work" Sites

    Hello there, Thanks for the awesome theme. I protected some work-pages with a password, but they're still in the loop. When the user is on the last word-site, the "next project" should...

    Setup / InstallationAug 28th, 2017
  • comments

    Dear Northeme Team. Is there any possibility to disable categories in blog posts as well as the author picture and name among the title?

    Setup / InstallationAug 6th, 2017
  • Big Heading on categorie page

    Hi there, i'm working on my site using the regain theme, and was wondering if there is a way to keep the big heading when clicking on a categorie. I want to...

    Setup / InstallationMar 25th, 2017
  • Installation ZIP file

    In order to install the theme on my webspace, my Wordpress Dashboard asks me to pick a zip file. But when purchasing the theme Regain I could only download it as an...

    Setup / InstallationMar 10th, 2017
  • How to creste an Line under The acrive point in menu?

    Hi one of The Nice features in The demo was The under Line of The active point in the menu? My menu shows up not underlined, cannot find the place to activate...

    Setup / InstallationFeb 20th, 2017
  • slider links error

    My slider links do not work. when you click on the image from the slider on my homepage it just goes black or a question mark ? appears It does not take...

    Setup / InstallationFeb 9th, 2017
  • lightbox issue

    Hello! Can I use the Northeme lightbox option for a single picture in a post, or anywhere, whithout using gallery/slider mode ? Thank you. Benjamin.

    Setup / InstallationJan 19th, 2017
  • Changing the place of info container in posts

    Hello ! Currently the 'info-containers-wrapper' is above the post in single post page, is it possible to put it at the end of post please ? Thank you, Benjamin.

    Setup / InstallationJan 18th, 2017
  • How to deactivate autorotation on Grid layout templates

    Hi I want to deactivate the rotational feature on Grid layout templates and have my own order check my page for you see what i mean http://leahporter.com/paintings/ everytime you refresh/reload the page...

    Setup / InstallationJan 8th, 2017
  • WPML Northeme

    Hi Mert, Northeme is full compatible with WPML? (i don’t found ir in certification program of WPML): https://wpml.org/documentation/theme-compatibility. I have many problems with the translation of the pages, like the page contact,...

    Setup / InstallationDec 29th, 2016
  • Ajax Browser History

    Hello there First of all, I really like the theme! well done. I love the simple setting. Is there a possibility that I can include the "Back" and "Forward" Browserbuttons into ajax...

    Setup / InstallationDec 28th, 2016
  • Shop page redirecting

    Hi, I had a play with Woocommerce earlier but have now removed the plugin. However, the page on my site that used to be the shop now redirects all the time to...

    Setup / InstallationDec 22nd, 2016
  • footer

    I tried to change the phone number of the footer. But the footer is not one of the widges. where else can I change the content of the footer? Thx

    Setup / InstallationDec 2nd, 2016
  • Multiple blog pages

    Hi there, I want to have two sections on my site that function as blogs, one called News (already existing) and a new one one called Residency Journal. I created a new...

    Setup / InstallationNov 1st, 2016
  • Can't add Portfolio Categories to Menu

    On your demo: https://northeme.com/theme/reframe-plus#live-demo If you hover your mouse over Portfolio, it lists the portfolio categories. If I go to appearance > Menu > and add a portfolio category for my portfolio...

    Setup / InstallationOct 25th, 2016
  • BG Patterns

    How can I have a fixed BG pattern applied in all 3 screen formats (desktop, tablet and phone)?

    Setup / InstallationOct 3rd, 2016
  • Remove footer.

    Hi there! Just purchased the Regain template and let me say I love it! I am wondering how I can customize the footer and remove the Northeme link? Don't get me wrong,...

    Setup / InstallationSep 21st, 2016
  • Problem Related post categories

    hello, I seem to have a problem with “Related Posts” feature. Having switched to “Same Category Navigation” navigation only and “Display only from Same Category" I have the situation that: 1) Posts...

    Setup / InstallationSep 8th, 2016
  • navigation arrows disappeared

    Hi, When switching from "Workality Lite" to "Workality Plus", my navigation arrows between work pages disappeared. Is there an option to turn them on/off? The option "Hide Navigation Arrows" in the "Single...

    Setup / InstallationAug 20th, 2016
  • Inserting text via composition panel

    Hi Mert, I'm wondering if there is an issue with the Composition (media) insert panel. I've uploaded several images without any issues, however when I click to add in a text (or...

    Setup / InstallationAug 8th, 2016
  • Font

    Hi Mert and all I am just wondering what is the font/ font size is for the Regain demo? I'm moving over from Reframe and those setting have come with me, so...

    Setup / InstallationAug 6th, 2016
  • Change "home-link" on single portolio page?

    Hi, how can I change the "Overview" link in the right bottom corner on a single portfolio page? now it goes to the portfolio overview, but I'm no using the portfolio-template. Thank...

    Setup / InstallationJul 14th, 2016
  • Single Posts question

    Hello Dear Friends, Regarding single posts, is there the possibility to have the name (without gravatar), categories and date below the title? Thank you so much for the amazing theme. Regards, Guga

    Setup / InstallationJul 13th, 2016
  • Search results

    Hello again! I'm trying to make the search work with the Work posts that contain texts, but can't make it.. I have tried Search Everything, Better Search and Relevanssi plugins that have...

    Setup / InstallationJul 11th, 2016


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