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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.


Woocommerce Variable Product Issue

Case ID #4569   -   Setup / Installation

Hello,

I have a Variable Product page using 108 variations (sizes and colors) and images have been added to each variation. On the page, the Color drop down appears to be malfunctioning: when a color is first chosen, the image does not change and when another color is chosen the image assigned to the previously chosen color appears.

http://www.thecomplexmedia.com/product/nappy-headed-beauty-unisex-t-shirt/

I've tried disabling all plugins except Woocommerce and the error appears in multiple browsers (Chrome, Firefox, Edge). My system status:

`
### WordPress Environment ###

Home URL: http://www.thecomplexmedia.com
Site URL: http://www.thecomplexmedia.com
WC Version: 2.6.13
Log Directory Writable: ✔
WP Version: 4.7.1
WP Multisite: –
WP Memory Limit: 1,000 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: ❌ 5.5.30 – We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.34
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.6.13
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔
MaxMind GeoIP Database: ✔

### Active Plugins (14) ###

Akismet: by Automattic – 3.2
Attachment Pages Redirect: by Samuel Aguilera – 1.0
iThemes Security: by iThemes – 6.0.0
Broken Link Checker: by Janis Elsts
Vladimir Prelovac – 1.11.2

Contact Form 7: by Takayuki Miyoshi – 4.6
Google XML Sitemaps: by Arne Brachhold – 4.0.8
Instagram Widget by WPZOOM: by WPZOOM – 1.2.1
WPBakery Visual Composer: by Michael M – WPBakery.com – 5.0.1
Slider Revolution: by ThemePunch – 5.3.1.5
Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
Eindhoven
The Netherlands – 4.2.1

W3 Total Cache: by Frederick Townes – 0.9.5.2
WooCommerce: by WooThemes – 2.6.13
WP-DBManager: by Lester 'GaMerZ' Chan – 2.78.1
WP Smush: by WPMU DEV – 2.5.3

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ✔

### WC Pages ###

Shop Base: #3231 – /shop/
Cart: #3232 – /cart/
Checkout: #3233 – /checkout/
My Account: #3234 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Workality Plus
Version: 2.3.3
Author URL: https://northeme.com
Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: workality-plus-master/woocommerce/content-product.php
workality-plus-master/woocommerce/content-product_cat.php
workality-plus-master/woocommerce/content-widget-product.php
workality-plus-master/woocommerce/loop/loop-end.php
workality-plus-master/woocommerce/loop/loop-start.php
workality-plus-master/woocommerce/loop/pagination.php
workality-plus-master/woocommerce/notices/notice.php
workality-plus-master/woocommerce/notices/success.php
workality-plus-master/woocommerce/single-product/meta.php
workality-plus-master/woocommerce/single-product/price.php
workality-plus-master/woocommerce/single-product/product-image.php
workality-plus-master/woocommerce/single-product/title.php

  • Lanae - Jan 19, 2017 18:38
    Updated at Feb 9, 2017 13:53
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