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visual composer doesn't allow editing

Case ID #4057   -   Setup / Installation

Hello,
I am trying to update my contact form but whenever I am on the visual composer it wont allow me to edit. I click the pencil and nothing happens. I have updated everything and still it wont work.
Can you explain how to fix this? I would really like my information on the contact sheet and not the templates info.

Best,
Alyssa

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