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Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.

Video background slides (mpg4) no working on ipad, iphone or android but yes on desktop

Case ID #4639   -   Setup / Installation

Hi there,
I'm using reframe plus 2.4.1 on the homepage I'm using background slider with a video mpg4. On Desktop works well but not on ipad, iphone or android.

Any idea?

many thanks in advance.

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